Top 20 GE Profile Arctica Stainless Steel Top Freezer Refrigerator Questions & Answers

the solenoid is bad,next time send the full model number it says it's a ge so this should help you out,for now you can get a ball of paper towels and stick it into the shout where the ice comes out to stop the warm air from getting into your freezer https://www.youtube.com/watch?v=jpXo0svta9s

Hello Dow; My name is Peter. I am a retired field service refrigeration technician. Manufacturers have two recall notices, one to the customer which is a expensive recall and one to field service technicians. The notice to the field service technicians is to repair at no cost to the customer regardless if the warrantee has expired. I have as a professional hated this deception by manufacturers. Please see the following: GE Profile Refrigerator

Wednesday, March 16, 2011

Text of GE letter advising technicians of main board recall

General Electric November 7, 2006 Dear GE Customer Care Servicers, GE Consumer & Industrial places a very high priority on product quality and customer satisfaction and thus continuously assesses our product reliability. Recent analysis has discovered a potential problem with the main circuit board on a limited number of refrigerator models, which could lead to lower than anticipated life expectancy on that component. Therefore, if the main circuit board fails, GE Consumer & Industrial will replace this part free of charge to the consumer until further notice. Models Covered: see attachment The models affected are side­by­side plastic liner, side­by­side metal liner, bottom freezer two door and bottom freezer French door. The models were produced between May 2005 and August 2006 (HH -- RL serial range) and are included in this program. See enclosed list. Potential Additional Covered Parts: Specific parts involving the failure of the main board are included in this program. These parts are limited to the following: ­Evaporator Fan failure, only if accompanied by a Main Board failure ­Dispenser Board failure, only if accompanied by a Main Board failure The main board part number in cases in WR55X10552. Please use your normal warranty MA00 job code for this repair. If you encounter an evaporator fan or dispenser board failure due to the above main board, please include on your invoice and use the normal MA00 job code. It is critical that you verify the proper functioning of the unit including the evaporator fan motor and dispenser board before leaving the home to avoid a repeat call. Units may be in or out of the standard 1­year product warranty and both instances are covered under this concession program. If you previously completed this repair and charged the consumer, please send a copy of the service invoice to General Electric Consumer Relations, PO Box 10736, Norfolk, VA 23513 or fax a copy to 1­877­299­0725 so that we may issue a refund to the consumer. Sincerely, Richard Zutterman GE Consumer & Industrial Appliances Richard Zutterman National Service Manager Consumer Home Services Appliance Park, AP6­239 Louisville, KY 40225 USA T 502­452­3168 F 502­452­7940 [email protected] Begin page 2 Plastic Liner Models Serial # ZH ­ RL Dec 05 ­ Aug 06 Metal Liner Serial # MH2 ­ AL2 Jul 05 ­ Jan 06 DSF25MG PSI23NS BSS25JFR Bottom Mount Full Door Serial # TH0 ­ ML0 Oct 05 ­ Jul 06 DSS25MG PSI23SG BSS25JSR GBS20 DSS25MS PSS23MG DSS25JFP GBS22 GSL25LG PSS23MS GSH22JFR GDL20 GSS23LG PSS23NG GSH22JSR GDS20 GSS23LS PSS23NS GSH22UFR PDF22 GSS25LG PSS23SG GSH25JFR PDS20 GSS25LS PSS26MG GSH25JSR PDS22 GSS25MS PSS26MS GSH25UFR PDW22 GSW25LS PSS26NG GSL22JFR SDL20 PCF23MG PSS26NH GSL25IFR PCF23NG PSS26NS GSL25JFR PCF23NH PSS26SG GSS20DBP PCT23SG PSS26SH GSS20IBP PCT23SH PSS27NG GSS20IEP PIT23SG PSS27NS GSS22IBP PSC23MG PSS27SG GSS22IFR PSC23MS PSS29NG GSS22JER PSC23NG PSS29NH GSS25IFR PSC23NH PSS29NS GSS25JER PSC23NS PSS29SG HSM25GFR Bottom Mount French Door Serial # HH0 ­ ML0 May 05 ­ Jul 06 PSC23SG PSS29SH HSS25GFP PFS22 PSC23SH PST26NG SSH25KFR PSF23MG PST26SG PSF23NG PST26SH PSF26MG PST27SG PSF26NG PST29NH PSF26NH PSW26MS PSF29NG PSW26SG PSF29NH PWT26SG PSH29NH SSL27RG PSI23MG ZFSB26D PSI23NG Posted by Fire Shadow at 7:30 PM Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest 2 comments:

1. refritechJuly 3, 2011 at 10:09 PM

   Thanks for this post........ good service for refrigerator technician. טכנאי מקררים ReplyDelete

2. refrepairJuly 12, 2011 at 1:19 AM

   very well work for........ refrigerator repair and טכנאי מקררים. ReplyDelete

Add comment Load more...

Newer Post Older Post Home Subscribe to: Post Comments (Atom) Followers Blog Archive

• ? 2011 (3)
  • ? March (3)
    • Original main control board
    • Text of GE letter advising technicians of main boa...
    • GE Profile Refrigerator Repair

About Me Fire Shadow View my complete profile Simple template. Powered by Blogger.

You may find a wiring sheet on the back of the frig, or in the manual

Does it despense water but no ice

Sounds broke to me need more info than that

Not a solution but if you need a motherboard I recommend going to GE. I purchased one & it was cheaper than Amazon or anyplace else I could find.

If the refrigerator and freezer is not working and the lights do, you will need to replace the control board. Here is the board to order.

Not typical for both sides of your=> WR57X10032 Dual Water Control Valve but this is possible. You will need to do some testing of the control valve found at the link above or HERE If there is no problem with the part then you will need to turn water off and disconnect water line feeding the refrigerator. Place the water line into a bucket and have someone turn water back on so you can see if there is something blocking or restricting flow to your refrigerator. I will be here to answer any questions you may have, Thanks Sea BreezeHere is a manual=> GE Refrigerator Technical Service Manual Let me know if you would like my assistance, Thanks Sea Breeze

What is the model number of your unit?

This is a common problem with the GE Artica and Profile. The mother board=> WR55X10942 Main Control Board Compressor start components and condenser or evaporator fans must also be considered in the diagnostics. If you would like to do this yourself let me know and I will be glad to help you go throgh with the testing, Thanks Sea BreezeWR55X10942 Main Control Board

unless you have a water dispenser, top mount refrigerators usually only have a single inlet water valve. Either way, the valves will be located in the back on the machine and covered by the lower portion cover, but will have a small area for the water line to hook up. Just remove the lower panel in the back and you will be able to see it If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Is there a drain at the rear for when it defrosts that has become blocked? Defrost fully and clear drain hole

You have two sides to the water control valve and it is most likely the dispenser side of your WR57X10051 Dual Water Inlet Valve I will be here should you have more questions, Thanks Sea BreezeWR57X10051 Dual Water Inlet Valve

Although not the cheapest place, I like the www.searspartsdirect.com website. NOTE: If you make a mistake in ordering and realize it before installing they are great about letting you return it. Just go to the website and plug in your model number off the equipment tag, change to a model number search and look for the part. NOTE: If you can't find it there is on line operators that will help.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Is the compressor hot? Do you hear a clicking sound every minute or so? If affirmative, you probably need a new starting relay. It sits in a little box welded to the compressor. If the compressor is cold, you need to check if you have 120 V going to it. There is also a thermal switch (overload) near the relay; that could be open. Sometimes the thermal switch (when old) fails to reset (make contact) when the compressor cools down. Another thing to check is the control board which is located in the rear of the refrigerator. You need to remove a cover to get to it. If you take the board out, and you see one of the solder joints melted, that would be your answer. It can be fixed by cleaning and resoldering it. I always run a little wire from that point to the compressor terminal joint to keep the path cool. Look at it close and you'll see what I am talking about.

I hope you unplugged your unit or tripped the breaker. If they are bright red then you have an electrical short that should have tripped the breaker a long time before they turned red hot.

:
Hi!
A relay starts the compressor with a higher voltage and then quickly kicks out
It does a lot of clicking (trying to start over and over again)
If thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
I use part no ERP410 POWER START RELAY, CAPACITOR AND OVERLOAD all in one. (110 v)

If you still have trouble Go Here:

http://www.applianceaid.com/procedures.html

Thank you for using fixya
Leo Ponder
PLEASE VOTE FOR ME IF THIS WAS HELPFUL

some component of the automatic defrost system is defective watch this video :::pay special attention to the part about the defrost thermostat since itthe most likely cause with frost built up in the freezer the defrost t-stat should have continunity (the circuit to it should be closed)
here is the link for the video,copy and paste it into your browser if it doesnt link automatically.....http://youtu.be/TnRKj7_BtNw