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Innovera 4 Button Wireless Optical Mouse USB Questions & Answers
No connection to mouse
make sure the batteries have a good seating and are charged make sure the usb device has a good connection also you might try the safe mode to see if its worksrestart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer hope this helps
The scroll wheel on my
You can remove and clean it. It may have caught dust. Check that the bars in it are ok and movable
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I need the driver for
windows 7 will already have the driver needed to use the mouse, theres no need to install extra software that will slow your computer down
Mouse constantly freezes....plug it in and out
you might have to uninstall the mouse and its drivers then restart your computer then reinstall the mouse and its drivers
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have the options update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver in
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
Windows 7
hope this helps
don
Hey my mouse wont work
How old is the mouse? Corded or cordless? PS2 or USB?
In general, for USB mice that don't work, check that the USB ports are working by trying the mouse in a different port. Try another (known working device) in the ports and see if that responds. If a PS2 to USB (or USB to PS2) adapter is in use, replace it or just replace the mouse (remember the mouse dongle is not interchangeable with a keyboard type).
Mice are relatively cheap and will fail. Corded mice will get a break in the cord over time - replacing them is simpler than trying to find the break. Cordless mice require checking the batteries and the receiver.
I hope this helps.
Cindy Wells
4/4/2010 10:07:05 PM •
Innovera...
•
Answered
on Apr 04, 2010
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