20 Most Recent GE JTP20 Electric Single Oven - Page 9 Questions & Answers


There is a sensor/switch that sends a signal that the oven door is locked and that it is unlocked, it must be defective.

GE Ovens | Answered on Jan 11, 2017


That is not a valid model number, the issue is most likely the thermostat has failed. The part is about 12 dollars.

GE Ovens | Answered on Jan 07, 2017


This is likely a failed temperature sensor. The sensor is easy to replace but its behind the oven so you have to pull the oven out of the wall which isn't easy. This seems to happen when we use the self cleaning feature, its happened to us twice, havent used self clean since the second time we fixed it and its never happened again.

GE Ovens | Answered on Nov 20, 2016


No you will need to replace the entire control panel to correct this, it is all one piece, buttons and board.

GE Ovens | Answered on Nov 04, 2016


Depending on how handy you are, there is something you can try. Unplug the unit, remove user interface/control board and look for a ribbon connector. It will be on the side of the control board and loop around to the user interface. Disconnect the ribbon cable from the control board and use your fingers to tightly rub the ends of it to make sure there is no corrosion or anything on it. Put it all back together and see what happens. If that doesn't fix it, a new user interface is in your future.

GE Ovens | Answered on Sep 09, 2016


It says right in the owner's manual not to use aluminum foil on the bottom of the oven. Try to remove it with steel wool...

GE Ovens | Answered on Sep 01, 2016


Try this..... The problems that the cable causes vary all over the place since it is dependent on which pin is not making good contact in the plug.

If your oven has the control panel in the door, try this...

Open the top door and in the bottom right you'll find a flat cable that goes from the top door into the unit. It'll be just at the hinge.

Pull up on that cable and push it up into the top door. It will likely move just a little. Whilst holding that cable up into the top door look at the control panel and see if it begins behaving normally.

GE had a design problem with the connector on that ribbon cable that is inside the door with the control panel. There is no lock on the connector to hold the cable into the plug. It comes loose (just a little) and can give "probe light" error, "overtemp error" (on a cool oven), and any and all sorts of other unusual errors. The plug will even appear to be connected properly when only one or two terminals of the cable aren't making good contact.

It is poor design for a sliding card / cable configuration. The fix is to come up with a way of holding the cable into the plug. Since one or more connectors in the cable lose connection, some of the controls will be OK and others won't.

If you can "fix" the problem by wiggling that cable then you can have a repairman come out and rig something to hold the cable into the plug.

I took my double oven apart and used duct tape and it lasted a year. I used velcro and it seemed to work better. If it fails again I'm going to cut a couple of cable ties and glue them to the cable and plug to create a semi-permanent connection.

good luck

GE Ovens | Answered on Aug 02, 2016


Remove the connector that extends from the touch pad to the control board, sometimes there will be a plastic "locking bar" that needs to be loosened before the cable can be removed... Squeeze the ears on either side toward the middle and gently lift the locking bar up... If there is no locker, simply "wiggling" the connector softly while pulling should release it.

Your model # is incomplete Help Me Find My Model Number RepairClinic com

GE Ovens | Answered on Jul 18, 2016

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