20 Most Recent GE JTP20 Electric Single Oven - Page 4 Questions & Answers

This forum, as its name suggests ('Optics'), relates to telescopes, microscopes and binoculars (and also, some people seem to think, firearms). An oven is in none of those categories. Posting in a forum dealing with domestic equipment may produce more results.

GE Ovens | Answered on Mar 08, 2019

Could be the bake element is bad or oven sensor is bad or control board is bad

GE Ovens | Answered on Mar 05, 2019

There are elements in the oven too but I will assume you are referring to the stovetop elements only.

You did not give a model so I can't research any information, but it could be that a main connection has come loose under/behind, or a safety device (fuse) has tripped.
Before working on the stove, turn off the breaker you are dealing with 240 Volts and can be very dangerous.

One thing to test, try turning the breaker off and back on again and test the cooktops, otherwise turn the breaker back off before proceeding.

Some stove have screws under the front lip (maybe covered by the oven door) that with removal, allow the top to be lifted, otherwise you will need to pull away from the wall, disconnect power and access the back for further troubleshooting.

GE Ovens | Answered on Mar 04, 2019

searspartsdirect.com may have it in their parts listing for your model #.

GE Ovens | Answered on Mar 02, 2019

If you installed the oven without the door on, open the door completely, then turn the power off at the breaker, then go upstairs and shut the door and then go back downstairs and turn the power back on. if that doesn't work call for service.

GE Ovens | Answered on Jan 24, 2019

If you're running a double wall oven as displayed here, you would need to replace the control panel in the front that has the green little ribbon cable on it to solve this problem, I actually imagine that that part unfortunately may not be available anymore, however you could call parts and check availability at 1800 626 2000 This is also known as the keypad assembly.

GE Ovens | Answered on Jan 24, 2019

If its brand new like less than 1 year old, call 1800 GE CARES and have them send out a servicer if you can't locate the solution that seems to work in the user manual. You can also call customer support for questions like this at 1800 626 2000.

GE Ovens | Answered on Jan 24, 2019

The wall oven probably has a bad door lock. If the door is stuck shut, average repair cost ~ 300 dollars - 500 Dollars max. Worth calling service if you lack the confidence or experiece to tackle this expensive machine. If the wall oven door actually opens and isn't locked shut, try holding down the door switches to see if you get a response or if the error clears. Recommend calling GE service for this repair if available in your area. 1800 GE CARES

GE Ovens | Answered on Jan 24, 2019

I will first test the Thermal fuse. Its usually inside the unit situated on top of the oven case. The switches are mechanical and can fool around a bit. i would bridge that to test if it works, then replace it if indeed so. Very inexpensive

GE Ovens | Answered on Jan 22, 2019

Hello, the model number is incorrect, you are missing a 4 or a 3 after the letter F. Based on the model JT5000SF4SS, the problem is the control board that also acts as a display board and touchpad, part number is WB27X25342, you can get it from RepairClinic and return it if it doesn't work.

Appliance Repair Brooklyn

GE Ovens | Answered on Dec 31, 2018

Hello, Deborah -

I hope I am correct in thinking that you do not have the owner's manual for your oven. If you do have the manual, failure codes are probably listed in the manual, with an explanation of what they mean.

According to information on the list of GE Wall Oven Error Codes provided by Sears PartsDirect:
F1 means:
Stuck or defective button on the key panel
The check / repair is:
Push the Clear/OFF pad. Shut off power to the oven, disconnect the flat ribbon connector from the electronic oven control board and then restore electrical power. If the code reappears after about 30 seconds, replace the electronic oven control board. If the code doesn't reappear, replace the key panel.
(End quote)

Best wishes.

GE Ovens | Answered on Dec 21, 2018

DO you have a model number for that. I'm almost sure it's a thermal fuse in the back of the oven. Usually they go out during or after cleaning but that would shut down both elements. If you have the model (usually by the inside door look all over and up in the cavity) Then if you go to this link


It will show you a breakdown of the oven and where it is. If you give me the model I'll show you what I'm talking about. Good luck.

P.S. if it the fuse it's a cheap fix, little hard to get in back of the oven but cheap!

GE Ovens | Answered on Dec 19, 2018

If it has a thermal fuse, check that. If not, most likely a control board issue

GE Ovens | Answered on Dec 08, 2018

A very simple solution to r epairing all by yourself is getting help from handbooks, they're very detailed and complete in every way so for me it was my best source to repair
one of the to p sites for this is https://big-manuals.com/

GE Ovens | Answered on Dec 07, 2018

I have the same problem. Did you ever find the solution

GE Ovens | Answered on Dec 03, 2018

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