20 Most Recent GE JTP20 Electric Single Oven Questions & Answers

Check the door switch. If it is stuck in the closed position the light will remain on. Part number WB24T10147

GE JTP20... | Answered on Feb 23, 2018

Hello,F1 means Stuck touch pad.
Usually means that either the touch pad or the oven control (also called clock or ERC) is defective and needs to be replaced. If this fault code cannot be canceled,replace the oven control(also called clock or ERC),touch pad,or both.


GE JTP20... | Answered on Aug 28, 2014

Likely you need a thermal cutoff replaced near where your heating elements are. It senses the fault and shuts down. You can but an after market thermal cutoff from most any electronic parts supply, and maybe even from an appliance parts supply.

GE JTP20... | Answered on Nov 13, 2013

First, no First, no First unplug the range after you gently scoot away from wall. Then check youy main circut breaker for house to see if you tripped fuse. Then with stove still unplugged remove back access panel, look to area where light goes into oven. Check again and make sure oven is unplugged, then repair the wire by splicing wire with new wire line splice purchased at your nearest local auto parts store, sales person can show how to install. THEN plug in to see if you can see the light!
Joe Don

GE JTP20... | Answered on May 26, 2012

I have seen this before , turn off the ower or unplug oven, then remove the control panel you should see the ribin cables they need to be unpluged and cleaned , you will need a pencel with an eraser , use the eraser to clean the end of the ribbin cable where you see the connection was , plug the cable back in and then the main power also plug it in, then give it a try

GE JTP20... | Answered on Dec 02, 2011

most oven brands say it cant be replace in the field , never had to replace it give me more info and i will look for one for you , make, model serial number , thanks

GE JTP20... | Answered on Dec 02, 2011


Helen, the keypad is bad and should be replaced. Hope this helps...please post back for further assistance.


GE JTP20... | Answered on Jun 13, 2011

It would be very unlikely that both elements went out at the same time. Is it possible that one element went out a long time again and went unnoticed? I know you said the are both not working but try this, Turn your oven on BROIL and the temperature up all the way and see if the top element begins heating.
Then turn it on COOK and see if the bottom element comes on.
If both elements fail to work then your problem may be in the selector or thermostat control. You may also have a wire that has come loose (or burned loose).
If you are comfortable working with electricity, you can turn the circuit breaker off and remove the controls for testing. Also, verify that all the wires are properly attached.
If you are not comfortable, have a service technician check it out immediately. There may possibly be a burnt wire behind the panel or oven.

If one of the elements worked and one did not then the problem is "most likely" a bad element. Turn off the circuit breaker to your oven and make sure all the knobs are off on the oven and you can remove the element and take it to a parts store for replacement. If you have a volt ohm meter you can check the element for resistivity, it should read infinity if it is good but a low reading if bad.
It is easy to remove. Take out the wire shelves and unscrew the screws where the element goes into the back of the cooking cabinet. There will be some wires attached which should pull off, check for loose or burnt wires at the element connections and control connections. you may have to slide the oven out and look for broken or burnt wires in the back of the oven.

Elements are reletivly cheap and most can be found at the big hardware stores. With no error codes, I would replace one of the elements and see if it starts working.

GE JTP20... | Answered on Apr 12, 2011

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