20 Most Recent GE Profile JVB67HWW 36" Telescopic Downdraft Ventilation System: White on White Kitchen Hood Questions & Answers

Folks, I have experienced the same problem several times - in all of my cases the problem was solved by simply opening the back panel and taking out the motor assembly and re-aligning it. Check out this URL for a blow up of what's inside and parts list - http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5130126

The problem is that the arm tends to slip out and therefore won't raise or lower the hood anymore. Be careful when aligning it can be a little tricky - carefully observe the how the motor works outside of the housing via the switch and you will get the idea.

I had the same problem. It is the switch. Hang on because that little $3 swtich is about $60 from a parts house. Sears wanted $114. If you take the switch out or disconnect the switch at the board and jumper the two leads, (12v), it should work fine. That will tell you whether it is the switch. I did it with a small screwdriver. Careful, even though it is 12v it will get yor attention. I have all GE appliances and they are all junk.

good day,
hope this link below will solve your problem.

kitchen appliances

Definately a controller issue. What is the exact model # of the unit?

Thanks!

mine just did this this morning..a few months ago the button to make it pop up stopped woring so i just started using the wires to operate it...this morning it got stuck uo...i took off the electrical cover and found a burnmark on my circut board...it seems a diode fried or something...im still looking for a replacement

I just found the part that I think you need. It's part no. WB7X7220
It's available through the GE parts and accessories store.