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Goldstar DH504ELY6 Dehumidifier w/ 50 Pints Per Hour Capacity Questions & Answers
Stopped working
Does it act the same as if the bucket was removed? Likely your fill bucket switch is not connecting. Remove the bucket, press the switch and try to run the unit. If it powers up and "works" then you need to make sure the bucket has a good connection with the switch. If this did not work, remove the connectors to the switch and electrical tape them together and try running this again. If it works, your switch is bad. Replace. If you leave it electrical tape connected, the unit will not turn off when the bucket is full.
1/6/2014 3:06:14 PM •
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160 views • 0 helpful votes
The dehumidifier runs and collects water. The
My only guess is that there must be a relay inside the control panel that (like many relays) arced ar one time and partially welded itself in the on position. Good quality relays are plated with a high temperature melting point metal to prevent this. Being LG is Goldstar (a Korean company) they most likely use the cheapest relays. To solve this issue the relay needs a hard knock to it. (Don't hit it so hard as to break the circuit-board) :)
10/19/2013 9:50:34 PM •
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Is a gold star dehumidifier supose to be noise
I can't hear YOUR dehumidifier and can't tell if it's out of the ordinary, but dehumidifiers have all the same internal parts as a refrigerator with the addition of a fan to blow air through the coils to keep them from freezing up. They do tend to be a bit noisy.
2/22/2015 7:42:40 AM •
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156 views • 0 helpful votes
Charge the compressor
unplug and wait a few minutes then reconnect to power to clear buttons not working , then ck filter to see that its not clogged use a flashlight to view inside to see if a heavy coating of dust exists iniside case , if so you might be able to save it if you unplug and remove case to access inside and clean out with vacuume hose coils are most important to get clean
10/22/2014 6:30:11 PM •
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129 views • 1 helpful votes
Hi, we have an older
Yes, you have a 40 pint Goldstar Dehumidifier. The holding tan., also referred to as a bucket fits into the bucket holder on the front of the unit. When installing it, be sure it fits "squarely" in to the holder from top to bottom. The bottom should not tilt down at all, when installed properly.The unit will not operate without the bucket being installed properly.
Hope this helps you, Ken and thanks for choosing FixYa.
8/20/2011 2:00:18 PM •
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The dehumidifier won't run.
Brad, there are several solvable things that can cause this:
1. The water collection bucket is not installed properly. Remove the bucket and reinstall it in such
a way that it fit's "squarely" into it's holder from top to bottom and makes contact with the bucket
safety removal switch on the back wall of the holder. When installed properly, the bottom of the
bucket will not tilt down at all.
2. The float valve in the top of the bucket (if yours is equipped) is either stuck in the 'UP' position or
float valve arm is broken. If it's stuck in the up position, jiggle the arm of the valve to make it
return to the 'DOWN' position. The float valve arm can be replaced if necessary. But in some
cases, you must purchase a new bucket with one already installed.
3. The outlet the unit is plugged into is faulty. Check your home's circuit breaker panel for a tripped
circuit breaker. If one is tripped, unplug the dehumidifier before resetting the breaker. If none is
tripped, check the outlet for power. It may have a loose or damaged wire on one of the terminals.
I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
8/17/2011 1:58:16 PM •
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159 views • 0 helpful votes
Bucket always says full but
This generally occurs for two reasons.
1. The float valve in the top of the bucket (if yours is so equipped) is stuck in the 'UP' position. Jiggle the arm of the float valve to get it to return to the 'DOWN' position.
2. Reinstall the bucket "squarely" from top to bottom. into the holder. It must make firm contact with the Bucket Safety Removal Switch on the back wall of the bucket holder. The bucket should not tilt down at the bottom, if installed properly.
I hope this helped you to solve the problem and thanks for choosing FixYa.
8/15/2011 9:26:16 PM •
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163 views • 0 helpful votes
I have an upright goldstar
First, be sure that the water collection bucket is installed properly and is making contact with the bucket safety removal switch that is located on the rear wall of the bucket holder. In addition, while you have the bucket out, check the inside of the bucket for a float valve. It may be stuck in the UP position. In which case, it will not turn ON. When reinstalling the bucket, be sure that it fit's "squarely" into the bucket holder from top to bottom. When installed properly, the bottom of the bucket will not tilt down at all and make good contact with the safety removal switch.
In addition, you may want to check the outlet it's plugged into, to be sure there's power to the outlet and ultimately to the dehumidifier.
Hope this helps you to further troubleshoot and solve the problem. Thanks for choosing FixYa.
9/19/2011 7:51:40 PM •
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61 views • 0 helpful votes
I have a Goldstar DH504EL
Either the hose is clogged or to long (should not exceed 48" in length an be straight as it slopes down to the floor). In addition, the hose connection on the unit may be partially clogged, as well as the interior tubing. When that happens, water is diverted to the bucket. To unclog it follow the directions below.
Turn the unit OFF & unplug it.
Using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hose connection hole & tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow. reconnect the hose to the unit, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor the hose for increased water flow.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.
Hope this helps you solve the problem & thanks for choosing FixYa.
8/17/2011 1:31:15 AM •
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107 views • 0 helpful votes
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