20 Most Recent Goldstar DH504ELY6 Dehumidifier w/ 50 Pints Per Hour Capacity Questions & Answers


Does it act the same as if the bucket was removed? Likely your fill bucket switch is not connecting. Remove the bucket, press the switch and try to run the unit. If it powers up and "works" then you need to make sure the bucket has a good connection with the switch. If this did not work, remove the connectors to the switch and electrical tape them together and try running this again. If it works, your switch is bad. Replace. If you leave it electrical tape connected, the unit will not turn off when the bucket is full.

Goldstar... | Answered on Jan 13, 2014


My only guess is that there must be a relay inside the control panel that (like many relays) arced ar one time and partially welded itself in the on position. Good quality relays are plated with a high temperature melting point metal to prevent this. Being LG is Goldstar (a Korean company) they most likely use the cheapest relays. To solve this issue the relay needs a hard knock to it. (Don't hit it so hard as to break the circuit-board) :)

Goldstar... | Answered on Oct 19, 2013


The DH304Y5 dehumidifier is not subject to any recalls at this time.

I hope this helps.

Cindy Wells

Goldstar... | Answered on Sep 10, 2017


I can't hear YOUR dehumidifier and can't tell if it's out of the ordinary, but dehumidifiers have all the same internal parts as a refrigerator with the addition of a fan to blow air through the coils to keep them from freezing up. They do tend to be a bit noisy.

Goldstar... | Answered on Feb 22, 2015


any appliance that trips the fuse or breaker should not be tried to use by homeowner this is a fire hazzard as an electric short is a dangerous situation to have in any home , replace unit ! ck with mfg for recalls first and warrentys as well then contact your power company sometimes they give rebates for appliance upgrades but they require old ones back in order to pay u money on them

Goldstar... | Answered on Oct 23, 2014


unplug and wait a few minutes then reconnect to power to clear buttons not working , then ck filter to see that its not clogged use a flashlight to view inside to see if a heavy coating of dust exists iniside case , if so you might be able to save it if you unplug and remove case to access inside and clean out with vacuume hose coils are most important to get clean

Goldstar... | Answered on Oct 23, 2014


ck your humidistat settings sometimes these get changed No one knows why ? 70%rh is considered normal

Goldstar... | Answered on Oct 22, 2014


If you know the model number, you might be able to find the manual here... http://www.manualslib.com/brand/goldstar/dehumidifier.html

Goldstar... | Answered on Jun 24, 2014


It sounds like the fan may not be operating or the air path is plugged up. I think what is happening is you are running the compressor on high head causing it the thermal relay to drop out.

Goldstar... | Answered on Jun 18, 2014

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