20 Most Recent HP Color LaserJet 5550hdn Printer Questions & Answers


HP Color... | Answered on Nov 04, 2019

here is the solution for your hp color laser jet 5550 printer

fbd1ddf.jpgThis will help. Thanks please keep updated. please do rate the solution positively .Thank you for using Fixya


HP Color... | Answered on Sep 12, 2016

The cyan drum drive assembly is bad.
You will need a tech to replace it.
RG5-7723-000CN = part number

HP Color... | Answered on Jul 13, 2016

Likely the firmware is out of date and needs to be updated, To test this , unplug any parallel, network or usb cables from printer and restart. If printer now comes to ready then firmware will almost certainly fix your problem. Make sure any print queues on workstations have no pending print jobs and then reconnect the communication cable. Go to HP.com and download new firmware and follow installation instructions.

HP Color... | Answered on Sep 19, 2015

change out the Black color toner ctg.. smiles

I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

HP Color... | Answered on Sep 17, 2015

See the attached. Shows everything you need to do. Attachments: icon_attachment.png 369913.doc ‏199 KB

HP Color... | Answered on Jan 31, 2015

Paper sticking in the fuser is usually a sign of the fuser needing replaced.

HP Color... | Answered on Jan 31, 2015

My printer displays a 51.23 error, what to do? hp laserjet pro cm 1415fn color mfp

HP Color... | Answered on Oct 09, 2013

You need to reset the ETB of the printer. This will then let you to get to a better and good conclusion. Do check for the issue and then make the certain possible ailments to be fulfilled as required. You may then be able to perform the act as required and sort the issue. I hope this will surely let the things to be worked. So check out and make it function as required.


HP Color... | Answered on Dec 18, 2012

Most of the cases fuser assembly or supplies are causes of ghost image. If image is not properly transferring on media causes transfer roller or ETB.
Do this small exercise: Give print command, wait till paper grabs, once paper entered in cartridge area, power it off, open top & front cover, remove paper and see the print quality.Observed any ghost image what you observed? No ghost image? then problem with fuser assembly..

1.Remove fuser assembly, check any toner particles deposited on surface of fuser transfer roller or heater roller.. if found clean carefully with good cotton cloth while fuser having certain temperature,pl avoid metal & sharp objects to clean..
2. Clean paper path roller(You can observe the rollers to push the paper to reach the destination)
I hope this exercise will resolves the issue..

HP Color... | Answered on Jul 27, 2012

Menu->configure device->printing->duplex->off

HP Color... | Answered on Jul 26, 2012

Are you looking for the image transfer belt part number?

If so it is RG5-7737-110CN

or is it the pick up assembly?


HP Color... | Answered on Jul 26, 2012

Does it print at all? Have you tried a demo print? menu->information->print demo

Is it printing additional blank pages are all pages blank?

The first thing to check would be the toner.

Try printing out the supply status page (menu->information->print suppies status).

You could also try diagnostics-> PQ troubleshoot.


HP Color... | Answered on Jul 26, 2012

That error indicates that there is a problem with the cartridge rotation motor. This is not something you can repair yourself. You can check and make sure your toners are fully inserted and that the carriage is not jammed, also check the transfer belt and make sure it is installed correctly. Other than that this will involve disassembly of the printer.

HP Color... | Answered on Mar 29, 2012

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