20 Most Recent HP KQ246AA Deluxe Webcam - Page 3 Questions & Answers

0helpful
1answer

Hello

they don't list a driver but if you know how to run the xp emulator on your mac you can do that by downloading the xp pro driver, otherwise return it and get your money back. Hope this helps. here is there web page for the drivers http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3737180&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20»
4/19/2010 3:44:11 PM • HP KQ246AA... • Answered on Apr 19, 2010
0helpful
2answers

HP KQ246AA 8.0MP Deluxe Webcam not working on Skype

Sometimes webcam software can still be hooked up on a previous program where it was being used, even if the program was correctly exited.
Just reboot your webcam software by unplugging the webcam from the USB port for a couple of seconds
Re-check your settings
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your webcam as the default microphone. ( If it has a built in mic )
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your webcam as the default Webcam.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)
4/13/2010 10:36:37 AM • HP KQ246AA... • Answered on Apr 13, 2010
0helpful
2answers

HP Deluxe Webcam on SKYPE 4.0-friends can hear but not see me.

hello you've probably given up and binned the cam by now - we nearly did. but solved it last night. It's the annoying photo editing program that opens automatically when your camera opens up that's interfering with Skype. called magic-i or something like that. Remove that from your comp and the camera works fine. good luck!!
4/13/2010 10:34:34 AM • HP KQ246AA... • Answered on Apr 13, 2010
0helpful
1answer

Application configuration is incorrect (installing webcam)

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

3/13/2010 11:19:29 PM • HP KQ246AA... • Answered on Mar 13, 2010
0helpful
1answer

How do you install the web camera? I plug it into

Hi!

You got a CD with webcam if it is not then go to manufacturer site and with the help of your webcam model u can download drivers and install it.

Thanks
3/4/2010 10:57:49 PM • HP KQ246AA... • Answered on Mar 04, 2010
0helpful
1answer

I see no video at all..my friends can hear but

1. Your PC camera may not be in mode that is not activated in the program.
a. re install the software for the PC camera
reboot.
b. check you if the program is compatible with the OS Operating System ) you have and go to the manufacturer's site to see if there are any updated drivers for the said camera.
c. check all cables for broken of puffed wire end.
If you have snagged the cable at one time possibly by entangling your for or pulled the cable this may have resulted your camera cable being damaged.
d. try your camera on another PC with the same software installed and see if it respond if so then it is the driver or incompatibility.
3/3/2010 5:16:58 AM • HP KQ246AA... • Answered on Mar 03, 2010
0helpful
1answer

While web chatting, other people can see us but

make sure your mic is not mute just check the mic seeting and see the connection of mic pin is properly connected.
Have a nice day and do not forget to rate please...!
3/2/2010 8:53:39 PM • HP KQ246AA... • Answered on Mar 02, 2010
0helpful
1answer

When i skype and use video

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

2/25/2010 10:35:45 PM • HP KQ246AA... • Answered on Feb 25, 2010
0helpful
1answer

HP KQ246AA web cam problem

There are no Windows 2000 drivers for this webcam. I suggest either upgrading to windows XP or buying a new web cam.
2/21/2010 8:21:56 PM • HP KQ246AA... • Answered on Feb 21, 2010
0helpful
1answer

I just bought an hp

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

2/11/2010 8:54:18 PM • HP KQ246AA... • Answered on Feb 11, 2010
0helpful
1answer

I've plugged the HP KQ246AA Webcam into my Mac

How did you get it to work at all w/ your powerbook g4? Just bought the same one & the blue light won't even stay on.
1/31/2010 10:06:32 PM • HP KQ246AA... • Answered on Jan 31, 2010
0helpful
2answers

I have a mac and just hooked up the webcam. The

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

1/31/2010 10:01:08 PM • HP KQ246AA... • Answered on Jan 31, 2010
0helpful
2answers

Cannot reboot when HP Deluxe Webcam KQ246AA is plugged in

Did you find a solution to this problem as I have the same webcam with the same problem. The pc will not boot at all with the webcam plugged in. try{for(var lastpass_iter=0; lastpass_iter
1/24/2010 9:30:27 AM • HP KQ246AA... • Answered on Jan 24, 2010
0helpful
1answer

I am having a problem with my HP Webcam 8.0 MP

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

1/13/2010 5:41:32 PM • HP KQ246AA... • Answered on Jan 13, 2010
0helpful
1answer

Black screen on yahoo messenger

See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

1/10/2010 5:22:21 PM • HP KQ246AA... • Answered on Jan 10, 2010
0helpful
1answer

My camera only has black/gray screen but audio/mic work fine

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

1/10/2010 5:20:51 PM • HP KQ246AA... • Answered on Jan 10, 2010
0helpful
1answer

I Just installed my HP Webcam Deluxe KQ246AA from

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

1/10/2010 5:19:38 PM • HP KQ246AA... • Answered on Jan 10, 2010
0helpful
1answer

No video, only sound in skype

This is purely because of the driver problem. You will have to uninstall the driver completely and reinstall it again. Right Click on My Computer and click on Manage, and click on Device Manager and there you should be able to see your webcam installed. Select the webcam and Right click on the webcam and say properties and click on Driver details You should be able to see the drivers associated with the webcam. Delete the drivers from the specified location individually. Also remember to delete the drivers from the folder c:\windows\system32\dllcache.. Delete the respective drivers from this folder first and then you can delete the same drivers from c:\windows\system32. If the file is not available ignore it, but ensure you delete the rest of the associated files
1/9/2010 3:09:12 PM • HP KQ246AA... • Answered on Jan 09, 2010
0helpful
1answer

When i plug it into the usb the blue light comes

Once you have properly installed your webcam, DO NOT disconnect it from your USB port as it will cause the drivers to become corrupt.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

1/8/2010 5:09:57 PM • HP KQ246AA... • Answered on Jan 08, 2010
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