When
replacing your imaging unit it requires two steps:
Instructions for both steps are below
Packaging and Returning the Original Unit
To package and return the imaging unit, follow these steps:
Important: To prevent spills or damage to
the imaging unit, follow these instructions carefully.
Note: Be sure to keep the toner waste container
so that you can re-install it later. Failure to re-install the toner waste
container may cause damage to your printer.
Let me know if I can be of further assistance in this repair matter.
Checking replaceables
If you experience frequent paper jams or printing problems, check the
number of pages the machine has printed or scanned. Replace the
corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
• Supplies Info: Prints the supply information page.
• Total: Displays the total number of pages printed.
• ADF Scan: Displays the number of pages scanned using the ADF.
• Platen Scan: Displays the number of pages scanned using the
scanner glass.
• Imaging Unit, Transfer Belt, Fuser, TransferRoller, Tray1
Roller: displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
when you reach the imaging unit reset it then try, it should work then
Paper jams
85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,
Replace the pick-up and feed rollers.
Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.
Pickup Roller and Separation Pad-
If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.
Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away
Also:
Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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