20 Most Recent Brother MFC 490cw Color Inkjet Multi-Function Printer Questions & Answers

Take a look at
This uTube video will walk you through the process.
Let me know if you have any problems or questions. Thanks.

Brother MFC... | Answered on Mar 23, 2020

The disconnect-problem was caused by the settings of the WiFi-router.
The settings are:
Capture(wlanadv.beacon) Beacon Interval: ( Capture(hwlad2.def) Default: 100, Capture(hwlad2.milli) Milliseconds, Capture(hwlad2.range) Range: 1 - 65535) Capture(wlanadv.dtim) DTIM Interval: ( Capture(hwlad2.def) Default: 1, Capture(hwlad2.range) Range: 1 - 255) Capture(hwlad2.frathrh) Fragmentation Threshold: ( Capture(hwlad2.def) Default: 2346, Capture(hwlad2.range) Range: 256 - 2346) Capture(wlanadv.rts) RTS Threshold: ( Capture(hwlad2.def) Default: 2347, Capture(hwlad2.range) Range: 0 - 2347)
This gives an optimal performance of the router, The default setting work fine for the printer, but gives less performance.
I now use a seperate wifi-router for the printer.
All is fine now.

Brother MFC... | Answered on Nov 13, 2019

Please make sure that printer is turn on, before doing ensure you do power cycle of printer.

Add printer on Standard TCP/IP port.

Brother MFC... | Answered on Jun 12, 2019

This is due to the ink...Check you ink cartridges if they are still full of if the ink has dried out thats wht printing is not working

Brother MFC... | Answered on Oct 11, 2018

You can download the manual here: <a href="http://www.pdfsnatch.com/2013/05/brother-mfc-495cw-manual/">Netgear n300 manual</a>

Brother MFC... | Answered on Sep 20, 2018

Try to reset the printer and print the demo page

Brother MFC... | Answered on Aug 30, 2018

If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Brother MFC... | Answered on Jan 30, 2018

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.

Brother MFC... | Answered on Sep 16, 2017


"No Station ID" means that your printer is in the mode "Transferring faxes to another fax

Brother has a Solutions Center.
I add a link to this center, hope it will help you resolve this problem asap.

United States Brother Solutions Center

Brother MFC... | Answered on May 30, 2017

Install the Brothers Paper Port program and see if that helps. Usually comes with CD you have with machine but can be down loaded...

Brother MFC... | Answered on Mar 28, 2017

I deleted all Brother programmes from by PC, cleaned the registry and used the Brother Uninstall programme first. (I restarted the PC after each deletion)
Then I reinstalled the latest Brother printer driver software without the PaperPort SE 11 programme.
Then I installed the Paperport programme separately.

It worked.


Brother MFC... | Answered on Dec 05, 2015

Press 1 key after pressing ok .
should see connected on lcd screen

pressing 1 applies your settings !

see http://download.brother.com/welcome/doc002386/mfc490w_usaeng_qsg.pdf page 31
this information is not in the user guide but rather in the quick setup guide hidden on the installation cd that comes with the printer !

Brother MFC... | Answered on Nov 15, 2015

You can restore all the settings you have
changed to the factory settings.

Press (Scan).
Press a or b to choose
Scan to Media.
Press OK.
Press a or b to choose
Set New Default. Press OK and 1 to
choose Yes.
Press Stop/Exit.

Brother MFC... | Answered on Mar 30, 2015

You willl need to setup the printer first to use the wirelss in your place. Once you have that you will need to have the cd to install the printer and it should work.

DirectTech Computers
Palm Desert, Ca
Brother ASC Center

Brother MFC... | Answered on Feb 22, 2015

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