I have a PACRWC-HP.
Jerry, Windchaser has been out of business for about 5 or 6 months. So, if it requires parts to fix the problem, it will difficult to find them. But, before you properly scrap the unit, check several of the things, that may be causing the problem.
1. The air intake filter may be dirty or clogged. Remove and clean thoroughly, if necessary.
2. The exhaust hose may be drooping from the unit to the window outlet. This allows condensation
to accumulate in the hose, rather than exhaust out the window.
3. Obstruction in exhaust hose will cause the same thing as in # 2. Remove the hose check & clear
any obstructions, as necessary.
I hope this has helped you troubleshoot, find and solve the problem. Thanks for choosing FixYa.
on Aug 24, 2011