20 Most Recent HP Photosmart D7560 InkJet Printer Questions & Answers


There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HP Photosmart... | Answered on Jan 30, 2019

  • Try disconnecting the USB cable but don't turn off the printer.
  • Access and remove the cartridges by opening the cover.
  • Cover it back and wait for the insert ink cartridges message to display.
  • Disconnect the printer from power completely by unplugging power cord from supply[socket].Wait a few minutes[2-3]
  • Reconnect the power cord and then press power button if it doesn't automatically power on.
  • Open the cover and re-insert the ink cartridges.
  • Close the cover.Sometimes it will prompt you to print a calibration page,please do.
Reconnect the USB cable now and try printing.

Hope it helps.Thanks!

HP Photosmart... | Answered on Mar 01, 2012

I went crazy trying to fix my HP D7560, days and days of print ink failure, unable to align cartridges, until to clean print heads. My symptom is that the black ink started to print only in a light gray. I tried everything from running Tools, changing to new cartridges, even buying a new print head (which was not genuine HP, they don't make them anymore, and the new print head would'n't complete in diagnostics without error). I love this printer and didn't want to part with it. So I searched for days and tried many solutions without success. Until I found this one last solution - it my last ditch effort. The solution is to get a bowl of very hot water (not boiling), remove the print head from the printer and place the print head directly in the hot water (sounds risky! but I did it). I watched as the bowl filled with black ink. The instructions said to let it sit for 5-10 minutes, but I couldnt' believe the amount of ink that poured out of the print head. So, I kept replacing the water and shaking the print head carefully in the water to loosen the trapped ink. I repeated this step (replacing water) until it was no longer producing black cloud of ink and water was fairly clear. I carefully dried the print head with a paper towel, let sit for approx 5 minutes to dry some more, shook it vigorously a few times to shake out any water, and then lastly hit it with a blast of compressed air to ensure all water droplets were gone. I put the print head back in, re-inserted the cartridges and the printer ran through diagnostics automatically - aligning cartridges and printing a test page - it was BEAUTIFUL!!!! Until I tried this, nothing worked. I'm hoping this solution will help others. Good luck.

HP Photosmart... | Answered on Feb 28, 2012

Perform a power reset Follow these steps to reset the product. Step one: Perform a power reset
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on, disconnect the power cord from back of the product.
  3. Disconnect the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Connect the power cord into wall outlet.
  6. Connect the power cord to the back of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  8. Try to print.
Step two: Print a self-test report Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution. If the self-test prints, then your carriage jam issue is resolved. Connect the USB cable to continue the print job.
Step three: Search for more information If you detect another issue, go to the HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing. Right-click this link, Product Support Home Page , and then click Open in New Window . NOTE: If the page displays in the wrong region or language, click the Region - Language link in the upper right corner of your browser. Then you can select the correct region and language.

HP Photosmart... | Answered on Feb 28, 2012

I am having the SAME problem!! The cyan color for some reason!!! All of these are BRAND new HP ink cartridges!! Have you figured out how to fix this??

HP Photosmart... | Answered on Oct 17, 2011

There are a few things here that will do this. One is the cartridge is a smart cartridge and unless you reset the chip it either won't print or shows low. If you filled it before then this shouldn't be it. If you have refilled the cart more than a few times they sometimes just stop. This is either the ink has jelled inside or the little feeder sponge is dried out. If you changed ink brands sometimes the ink reacts with the old stuff and jells.The other is the jet or any feeder tubes are plugged with dried ink. Usually happens if you haven't printed for a while. You can try running the cleaning cycle and it will take quite a few of these sometimes before it starts working.

There are a few more tricks for cleaning such as using white vinegar to dissolve dried ink but that's a bit of the messy side sometimes. Usually we have just had to buy a replacement cartridge after spending the time on this. We eventually just got rig of our ink jets and got some of the cheaper color laser printers. Wish we had done that sooner.

HP Photosmart... | Answered on Sep 01, 2011


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


HP Photosmart... | Answered on Apr 22, 2011

Solution 1: reset the printer:

1. Switch on the unit.
2. Open printer and remove all cartridge.
3. Unplug the power cord from the printer.
4. Unplug the cable from the wall outlet
5. Wait 30 seconds.
6. Plug the power cord back into the printer.
7. Plug the power cable directly to the wall outlet.
8. Open the top cover and reinsert the cartridges.
9. Turn the unit on.
10. Print a document to test

Solution 2: If the previous solutions did not work, check and clean the printhead:

  • Step one: Remove the printhead:
1. Press the Power button to turn on the product.
2. Open the cartridge access door.
3. Remove each cartridge.
4. Lift the latch handle on the carriage until it stops.
5. Lift the printhead straight up to remove it.

  • Step two: Clean the printhead
1 - Plastic ramp on the side of the ink nozzles
2 - The edge between the ink nozzles and the electrical contacts
3 - The electrical contacts
CAUTION: Do not touch the ink nozzles. Use only cleaning materials to touch the electrical contact areas.

  • Step three: Reinstall the printhead
1. Raise the latch handle, and then reinsert the printhead.
2. Carefully lower the latch handle before reinserting the cartridges. The latch must remain down to install the cartridges correctly.
3. Slide the cartridges into their appropriate slots until they snap firmly into place in the slot.
4. Close the cartridge access door.

Hope this helps

Please rate this solution, thanks!

HP Photosmart... | Answered on Mar 09, 2011

The printer is depleted of ink.

HP Photosmart... | Answered on Feb 09, 2011

you can set up ur configuration from printing status from ur printer.

HP Photosmart... | Answered on Jan 14, 2011

You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.


HP Photosmart... | Answered on Nov 29, 2010

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