20 Most Recent Arcsoft TotalMedia Extreme - Windows for PC Questions & Answers

You can try Leawo MKV Converter, Leawo MKV Converter lets you make the most of MKV videos by converting MKV video to any popular formats, for example, MKV to AVI, MKV to MP4, MKV to DVD, etc.

Arcsoft... | Answered on Dec 26, 2019

You can get help at

Arcsoft... | Answered on Feb 21, 2014

Go to 'Windows Task Manager' (ctrl+alt+del) and click the 'processes' tab and (if possible) stop only devices affected and retry. Be careful not to stop devices/drivers required by windows or any application in use otherwise windows/application will stop working.

If a device is not in use and still not detected or is wrongly reported, get the latest drivers and install them first. You may check device settings and make changes as required. If all else fails and you have the original software, try re-installing it after a proper uninstall.

Arcsoft... | Answered on Feb 20, 2014

If you are trying to recover a key of an already installed program on your computer there are freeware keyfinders on the internet
http://download.cnet.com/%7Bvalue=http://www.download.com/magical-jelly-bean-keyfinder/3000-18487_4-10079600.html The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key (cd key) used to install windows from your registry.

It has the options to copy the key to clipboard, save it to a text file, or print it for safekeeping.
Serial keys Location
Lift up your computer and look for a tag.
The tag will probably be located on the side of the computer, or on the bottom of the unit for a laptop.
The service tag is generally a large black and white tag and it will say "Service Tag Number."
Do not confuse this tag with the Windows tag, which may be located in the same area on the computer.

Arcsoft... | Answered on Oct 27, 2013

Hi Wilbertmorro-

Sorry to hear about your problems. Let me guess, your BR movies will play for about 20 seconds before you get an error 3016 message: "Your system is not compatible with HDCP. BD playback disabled." OR you go into your sound settings and see that the HDCP does not work and there are only two channels when it worked perfectly fine in XP or Vista?

Unfortunately, this is a very common complaint and ArcSoft is working on a fix. They promise- so hold your breath.

In the meantime, there has been talk of using AnyDVD HD as a temporary fix.

AnyDVD HD can be found here: http://www.slysoft.com/en/anydvdhd.html

Arcsoft... | Answered on Aug 29, 2013

I used to have this problem and wanted to chuck my computer across the room,
but here is the solution. You have to unistall TME and it's drivers, and reinstall it.
Although here is the trick, when it asks you what componets you want with it,
(ex: Arcsoft media converter 2.5, Arcsoft media theater, ETC) you want to enable
to install all of them. After that wait and it should work. I did a little praying
because I was pretty desperate to record some gaming montage clips. So yeah
there you go :D

Arcsoft... | Answered on Jul 27, 2012

it will be a driver problem

click start control panel administration tools computer management device manager scroll through all of your devices

if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver

if you computer came with a motherboard disk the drivers could be on it

or you might have to download them

rather doing a driver hunt which can take hours


it might take some time being a freeware driver solution

note: it will find all of your outdated drivers

this is a free driver solutions
they will automatically search for and find the correct driver
also at cnet
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers

free program, paid update available

hope it helps

Arcsoft... | Answered on Jun 18, 2012

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