20 Most Recent Trend Micro PC-cillin Internet Security 2005 for PC Questions & Answers

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Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




“Don’t Forget to rate the Solution”

Hi, viruses are quite easy to remove, and shouldnt cost you anything if done correctly.

uninstall any virus software you have, download this software and install it
http://www.softpedia.com/get/Antivirus/Panda-Antivirus-Titanium.shtml
update it and scan the whole system, it will pick them up and remove them, then once its took off as many as it can, uninstall this virus check and install a different one like this

http://us.trendmicro.com/us/products/

do one more scan and your as good as new...

you dont have to change the virus checker the second time, but alot of virus checker dont always pick up them all so always better to scan with two different ones to make sure there all off..

All the best

John

Using the PCCTool To uninstall the program using the Support Tool, follow the steps below: 1. Go to the C:\Program Files\Trend Micro\Internet Security 2005\ directory. 2. Double-click on the PCCTool.exe file to start it up. 3. When the Trend Micro PC-cillin Internet Security window appears, go to the [E] Uninstall tab. 4. When you see the confirmation dialog box, click Uninstall. 5. Wait while the program is completely removed from your system.
6. When the uninstallation finishes and you see a dialog box asking you whether you want to restart now or later, click Yes to restart your computer and have the changes take effect immediately or No to restart and have the changes take effect at a later time.

Helpful Free Software below Read On. If you find any of this helpful, pls rate me. !

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com

*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,
I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)

call 1 800 864 6027 option 2

1. make sure that the previous installation is inactive
2. since this is a new computer, upgrade to the Trend Micro Internet Security 2009 version. use the same serial number and remember to create a NEW account when prompted.

here's the link:
http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx

My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
which does _NOT_ require any "serial-number".

just download the latest installer from trend micro. if your license key is until 2011, you can download their latest software and no need to repurchase a cd. normally, the latest installer will address this concern of yours. just visit this website: http://esupport.trendmicro.com/consumer/Pages/ProductDownloads.aspx#TMIS2008

just select the latest version, download it and install it.

Are you using the same email address you used when you initially purchased the software? If your not sure or you need to be reminded of the password, send an email to product support and explain your problem.

I had a similar problem and this worked for me
with Trend Micros Internet Security.

You will have to uninstall the program first then reinstall it, otherwise it
will hang and cause problems with your computer.

In order to uninstall it do these steps.
Go to Control Panel > Administrative Tools > System Configuation.
Makes sure you select Selective Startup, and that Load Startup Items is unchecked.
Click OK, and you should be prompted to reboot.

After you reboot and the system is loaded your Virus Software icon will NOT
be in the taskbar trying to load.

Now go into control panel > Programs and Features.
Find the virus program, hightlight and select the uninstall option.
After its done doing that go back into the Control Panel >
Administrative Tools > System Configuration. Select Normal Startup
and hit the OK button.

Reboot again when you see the button prompt.
Now, after the system comes up, reinstall your virus software,

You should be good to go from there.
The process is for Vista, but if your running Windows XP it is very similar.

100% positive, Windows Update is needed. (Known exploits can only be patched by the operating system update)

Lower down your Trend Micro Security Settings.

look under virus control -> scheduledscan

If the issue still occurs, restart PC-cillin Internet Security using PCCTool:



a.
Double-click My Computer on your Desktop.




b.
Double-click Local Disk.




c.
Go to the C:\Program Files\Trend Micro




d.
Double-click the PCCTool.exe file (its icon appears as a capsule and a lifesaver).




e.
On the General tab, under Start and Stop, click 2. Quit All Modules.




f.
Click 1. Start All Modules.




g.
Check if the issue still occurs.

1. if you purchased the product online (from trend micro's website), visit www.findmyorder.com

what is antivirus 360 this is what i keep getting in the screen every time i try to update or chec for viruses.

When it is blocked, Trend Micro Internet Security should make a popup for it and give you the option to unblock it. If it doesnt, open up the Internet Security panel and go to Web and make sure it is on the white list or accepted. If this doesnt work just let me know.

Try going into Start --> (Settings) --> Control Panel --> Add/Remove Programs

Remove the Trend Micro but if you have a product key make sure you have noted it.

Restart then re-install Trend Micro or other Firewall software