20 Most Recent Simplex Kaba E-Plex 2000 series Keyless electronic access control Questions & Answers


Go to this page:
http://www.kaba-ilco.com/access_control/literature/literature_grid_mechanical_pushbutton_locks.aspx?id=13

and then go to the far right "Tips" column across from the 2000.
Hover your mouse over PDF, then left-click on the option "Change code/combination" and download the PDF file. Open and follow the procedure, since you probably have a "Zero code" situation.
A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Simplex Kaba... | Answered on Jun 16, 2012


Programming instructions for your lock can be found here:

You will find a link to download the manual for your model on this page:

http://www.kaba-ilco.com/access_control/literature/literature_grid_mechanical_pushbutton_locks.aspx?id=13

Hover your mouse over "PDF" under the "TIPS" column and the two choices of "Changing the Code/Combination" or "How to Reset a Lost or Unknown Combination" will appear--move your mouse over the appropriate one and click to download the info.

These are PDF files, requiring Adobe Reader to open. There is a link on the same page to download Adobe reader, if the file will not display for you.

Good luck--and please provide feedback if this helps!


Customer service can be contacted from this link:

http://www.kaba-ilco.com/access_control/support_contacts/service_and_support.aspx

Tech Support from this link:
http://www.kaba-ilco.com/access_control/support_contacts/technical_support.aspx

Simplex Kaba... | Answered on Nov 05, 2011


Recommend that you contact Kaba Ilco with your problem.

Customer service can be contacted from this link:

http://www.kaba-ilco.com/access_control/support_contacts/service_and_support.aspx

Tech Support from this link:
http://www.kaba-ilco.com/access_control/support_contacts/technical_support.aspx

Good luck!

Simplex Kaba... | Answered on Nov 05, 2011


The EPS2000 is a self powered lock. It takes activation of the lever 3 times to power up the lock to enter the master codes. (see N-3 below)


Also note the NUMBER sequence of X-4 below in small print....when performing Diagnostics.


Here is the manual:

http://www.kaba-ilco.com/access_control/access_download.aspx?File=e2000_operations_manual_pk_3173.pdf&Attachment=True


N. TESTING THE OPERATION OF THE LOCK

N-1 Rotate inside lever and hold. Ensure that the latch is fully retracted and

flush with the latch faceplate. Release the inside lever; the latch should be

fully extended.

N-2 For E-Plex PowerStarâ„¢, you need to activate the outside lever 3 to 4 times

to power the lock prior

N-3 If your product is an E2xxx, enter the factory-set combination:

1,2,3,4,5,6,7,8. If your lock is a PowerStar Version, rotate the outside lever

3 times to charge the lock, then enter 1,2,3,4,5,6,7,8. You should see a

green light and hear a high pitched tone as you push each button. When the

lock opens, you will briefly hear the sound of an electronic motor. Rotate

outside lever and hold. Ensure that the latch is fully retracted and flush

with the latch faceplate. Release the outside lever; the latch should be

fully extended. When the lock re-locks, you will again hear the mot or.

N-4 If your product is an E24xx, you will have to generate an access code

using the web application to test the lock operation.

N-5 With the door open, verify functionality of the mechanical Key Override as
detailed in Section F.


After doing the above it still does not work try the diagnostics

X. PERFORM MANUAL DIAGNOSTICS

Use the Diagnostic Code to perform manual diagnostics of the lock, green LED,

red LED, buzzer, and the twelve pushbuttons - 0 through 9, * and #.

Required User Level: Master

X-1 Put the lock into Pushbutton Programming Mode.

X-2 Enter Command 500# for Diagnostics.

X-3 You will see a green LED and hear a high beep followed by a red LED and

a low beep.

X-4 Enter 123456789*0#, in that order exactly, to test each pushbutton. If

every pushbutton is working correctly, you will see a green LED and hear a

normal beep for each pushbutton that is pressed.

X-5 Example of Complete Entry: 500#123456789*0#.

X-6 Enter another # to indicate the end of programming.

X-7 If you see a red LED at any time you are pressing a pushbutton, or at the

end of the code, there could be a problem with the pushbuttons.

X-8 Try the Diagnostic Code again, 500#123456789*0#, to be sure you

entered all the numbers correctly and in the correct order.

X-9 Enter another # to indicate the end of programming.

X-10 If you still see the red LED, the lock has a problem. Call a service person
to repair or replace the lock.

Installation instructions:
http://www.kaba-ilco.com/access_control/access_download.aspx?File=e2000_installation_instructions_pkg_3218.pdf&Attachment=True

Quick reference chart:
http://www.kaba-ilco.com/access_control/access_download.aspx?File=e2000_quick_reference_guide_pk_3172.pdf&Attachment=True

Between the 3 manuals and the diagnostics you should be able to make this work.

Thanks for choosing FixYa,
Kelly

Simplex Kaba... | Answered on Jul 22, 2011


why dont you tell your wife to stop locking you out and changing the password .. and tell her to stop calling me

Simplex Kaba... | Answered on May 06, 2011


You will find a link to download the manual for your model on this page:

http://www.kaba-ilco.com/access_control/literature/literature_grid_mechanical_pushbutton_locks.aspx?id=13

These are PDF files, requiring Adobe Reader to open. There is a link on the same page to download Adobe reader.

Customer service can be contacted from this link:

http://www.kaba-ilco.com/access_control/support_contacts/service_and_support.aspx

Tech Support from this link:
http://www.kaba-ilco.com/access_control/support_contacts/technical_support.aspx

Good Luck!

Simplex Kaba... | Answered on Mar 06, 2011


From this page you can download the manual necessary to reprogram your 2000 series:

http://www.kaba-ilco.com/access_control/literature/literature_grid_eplex.aspx?id=14&obj=2000

You have two choices when you mouse over "manual" for the 2000. Each is a PDF file: you can download Adobe Reader from the link on the same page.

Simplex Kaba... | Answered on Mar 06, 2011


Change it again but start by skipping to the step right after
Enter existing code and proceed from there

Simplex Locks &... | Answered on Mar 23, 2019

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