20 Most Recent Kwikset 907 907-11P Venetian Bronze Smart Code Smart Code Deadbolt with One Questions & Answers

Buy a Slage. I'm replacing my kwikset - I've had it with his junk

Kwikset 907 ... | Answered on Dec 25, 2014

"I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?"
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
These instructions will work just fine for you:

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:


These locks are made to work on a door which, when you stand outside and face it, has its hinges on either the left-hand or right-hand side of the door (= door "handedness").
The jumper controls that for the appropriate installation. Yours is set wrong!

Kwikset 907 ... | Answered on Jul 12, 2012

I have reviewed the installation instructions for the Kwikset 907-11P; here is a link to it:


I would recommend verifying that the batteries are new and installed correctly. I did not see anything about an insertable/removable battery pack or the need to hold a lock button while changing the batteries. Under normal circumstances there is no need to reprogram the lock codes when batteries are changed.
I did see that if the bolt does not extend when the lock button is pressed that you need to reprogram the handedness of the door (see Step 4.9).
On page 9 of the installation instructions is Troubleshooting tips and a contact number for Kwikset USA :
1-800-327-5625. I'd recommend calling them directly if, after going through the installation instructions, that you have the same problem.
Good luck!

Kwikset 907 ... | Answered on Jul 23, 2011

Try reprogramming it with another code. It appears like it is detecting the unit being tampered with and is locking out the user. Sounds like an error and is not retaining the memory of the original code. How long have you had the unit and is it possible it needs replacing?

Kwikset 907 ... | Answered on Aug 14, 2009

I don't know if this is the best answer, but I would try to slip a heavy credit card between the door and the jam where the knob is. It may be a quick solution for the moment.

Kwikset Locks &... | Answered on Jun 25, 2019

Have you released the knobs? They are held on with a small depression thing on the stem of the handle. Press this in and pull on the knob to release it.

Try the video it may be of some help but do the opposite
to the fitting.

Kwikset Locks &... | Answered on Jun 13, 2019

notify manufacturer or locksmith

Kwikset Locks &... | Answered on May 02, 2019

Remove it and take it to a locksmith or
go get a new one or
hire a locksmith to come out to your house
they have tools to be able to reset when you have no working keys

Kwikset Locks &... | Answered on Mar 23, 2019

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