Top 20 Pc America Restaurant Pro Express Questions & Answers

We also facing same problem. We have a option for "No Print receipts", When we enable this option cash drawer will open after payment but it should not print. But printer spits out small piece of paper every time when payment is completed.

Can you print two tickets of 1 FC each?

You don't you go online using the address on the back of the card.

Your question makes no sense. What are you asking about the restaurant and RPE? Please rephrase your question and send it to me at [email protected]

Restaurant Pro Express does not have anything called groupons. Do you mean groups at a table or maybe modifier groups? If you want help, you need to make your question a little clearer. Email me with more specific details. [email protected]

Hi Judy, You probably have it set to combine lines on invoices. Go to your options screen. Select SETUP, then SETUP SCREEN. Click the INVOICE SETTINGS tab, then uncheck COMBINE LINES, click UPDATE, then EXIT. Now each item should display on its own line. If you need further assistance or tech support at reasonable rate, send me line at [email protected]

You may be able to enlarge the image size of the report after you paste or import it into Word. Or, open the Properties/Preferences of your printer. Here you can select to print normal size or enlarge the image.

Chris, Hope we solved this last night.

Hi Bryan, It sounds like you are trying to use SALE PRICING under SPECIAL PRICING. Use the TIME BASE PRICING instead. This should retain price from week to week. You can set it up for a full day or just 4 to 6PM on a certain day. Once set, you don't need to keep adding it each week. [email protected] Feel free to email me with more details if need be.

Hi Bryan, Shut down the program. Start it back up. After login, recall invoice and just void it.

Hi there! There's a nice platform with all the top currenncy exchanges: https://changevisor.com/ . All you need to do is to use the table to choose which exchanger suits your needs best. Always works great for me.

You can not change the font thru RPE. You would have to consult with the Epson manual. It comes with just 2 fonts, one being smaller than the other. But going away from the default may have undesirable effects on your receipt. [email protected] Feel free to email me with more details if need be.

You might want to pose this question of the vendor here... http://www.pcamerica.com/contact-us.html

Hi Alice, yes you can if you know the item id. go into inventory and click add new item. choose type needed. put the item id in and any description and save. it should come back and say that number is in use and ask if you want to restore it. say yes. it should be back. if you don't know the item id, it can be restore thru sql commands, but not for a novice. [email protected] Feel free to email me with more details if need be. Hi

I'm assuming you already batched out your cards. You will need the customer's card info or they will need to come back in. Ring up an non-inventory item, preferably in the NONE department. Change the price to the tip amount, then make it negative, then charge to card. This needs to be done as an administrator or someone with negative price change permission. Not wise to give this to employees. [email protected] Feel free to email me with more details if need be.

Hi Bob, I would have to remote in to see what is going on. But did you compare database versions between server and client? They must be exact. Or maybe a repair install of RPE. [email protected] Feel free to email me with more details if need be.

Hi N Kelly, In order to help you, I need a little more information. Does this error occur during setup or when trying to print? Is it your receipt, kitchen or report printer? [email protected] Feel free to email me with more details if need be.

In the OPTIONS screen, click ADMINISTRATIVE, then INVENTORY MAINTENANCE. After looking up the item you wish to change, click the INSTANT PO button in the lower right corner. Enter a description such as "INV ADJ" and hit ENTER. Enter amount of adjustment, not amount in stock. If you need to deduct, enter amount of deduction followed by the minus sign (-) then ENTER. Your IN STOCK amount should update immediately. [email protected] Feel free to email me with more details if need be.

Is this soft really convenient for the food business? I see a lot of problems with this

hi luke, sounds like you accidentally changed the settings on time management. this could be a little difficult to fix and may require looking directly at database settings. If you want my help, [email protected] Feel free to email me with more details if need be.