Top 20 Bosch Exxcel WVT 2850 Front Load Washer / Dryer Questions & Answers

Most of your questions can be found, and answered, online.

you need Afresh this is the name of the product that is reccomended by Whirlpool

F01 means the machine thinks that you have pressed start and the door is still open, so, either the door is not completely shut or you will need a new door interlock (part number 182154) you can get the part by calling 0844 892 8979 (UK) or http://www.bosch-home.co.uk/customer-service/spare-parts-accessories.html. Or the connection to the door lock is not loose or detached.Hope this helps

Hi from retired Englishman in SW France,
(pre-typed to cover hot and/or cold!)

This is symptomatic of a malfunctioning (not closing completely) water control valve

With power off, if it is hot AND cold fill, turn one or the other off and see which one is causing the problem. Sorry but it needs replacing and a service call ;-0(
If it's cold fill only it's clear which one!!
If is only happens when there is power on it could be the PCB malfunctioning and will require checking by the service call.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,

Sorry but with such a fault it is virtually impossible for anybody on this FixYa forum to guess remotely what is wrong with your washer ;-0(
It could be internal wiring/plugs sockets, control panel switches, control PCB, water inlet control valves, door solenoid, main motor, drain motor etc.

I fear that your only real option is a service call as the engineer will have the right equipment to safely diagnose what is wrong.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,
2 possibilities-

I hope you don't mind me saying so but often the softener dispensing siphon tube gets missed when cleaning the dispenser 'cos it's difficult to see!----------->

It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

If this isn't the problem it could be that the water dispensing is not working correctly. It is easy to check by selecting (final?) rinse, pulling the drawer slightly out and seeing and hearing whether water is being fed into the softener tray. If is isn't then it is a call-out ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,
It possibly still has water in it (?).

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Bosch Exxcel WVT 2850 Front Load Washer / Dryerhow to change a door seal.This video will show you how to change a door seal on this Bosch front loader washing machine and where to get a new door seal!we have allbosch repairs in our channelPlease remember to subscribe to our YouTube channel for all appliance tutorialsa 4 THUMBS rating is appreciated for answering your FREE question.

Hi,

If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

if you dryer is gas check out this gas no heat tip....

If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...

heatman101

see if you can go on line and download the manual fron the maker of your machine if you cannot find go to Google and type in what you need

I am not a repair professional. I am a 78 year old man who has been making his own repairs for about 50 years. So the machine ID doesn't mean much to me. I came to fixya looking for a schematic for an really old AM/FM radio and just happened to see that more than 4,700 people were asking for help with a washer repair. I recently had a washer repair of my own and at that time I found an excellent video on youtube which showed me how to take my machine apart. This video (direct drive washer repair) made it possible for me to do my own repair. You probably don't have any idea of the wonderful help you can get from youtube videos. Your first stop should be at youtube. Just search for the help you need. You could search for "clothes dryer repair" or "clothes washer repair" or "dishwasher repair". If you are not able to view and/or download the videos, or after you've seen all you want to see, I suggest you go directly to www.applianceaid.com where they have very good step by step trouble shooting and repair information on washers, dryers. and dishwashers as well as other appliances. Another excellent site is www.acmehowto.com If you have a direct drive top load washer and need help taking it apart these youtube videos are wonderful help. I was so impressed with them that when I saw all these people needing help, I wanted to tell them about the videos. If you look at the back of your top load washer and the panel is solid (no small inspection plate to remove, which would indicate you have a v-belt drive) chances are you have a direct drive and this video (direct drive washer repair) is just what you need. After you've seen all the appropiate videos, or if you have a belt drive washer, you will probably still need help in determining what the trouble is and how to fix it. I suggest you go to www.applianceaid.com where they have very good trouble shooting and repair nformation on most washers and dryers, dishwashers and many other household appliances. I think you'll find what you need there. Another excellent site for DIY help is www.acmehowto.com Don't worry about the timer on a washer, they hardly ever go bad. I realize I haven't solved your problem for you, but I hope I have sent you where you can get help to solve the problem. Good luck with it.

First clean filter for lint - next be sure the temp sensor at blower if free of lint - next, in the heater contrl unit, two solinods contrl the heating process - I hope it's the first two ideas - Try it - Good luck

Hi .
If you are located in the u/k, then you need to contact Bosch direct.

The telephone number is::::0844 8928879.

You will need to tell them the model number, and you will also be asked for ENR number, and the FD number.
these are to be found on the rating plate of the appliances
This may be inside the door, or on the front, possibly at the bottom, some times it is found on the rear.

Or if you go on line to their web site, you can download the instructions, but again, you will be askjed for the details I have mentioned before..
I trust this will assist you with your request.
If i can be of further assistance to you, please e-mail.
Thanks.

IT SOUNDS AS THOUGH ITS NOT HEATING IF IT DOESNT IT STAYS IN WASH MODE AND WONT COMPLETE CYCLE NEW HEATER REQUIRED

Hi

I have have this same problem for 4 years now and engineers always told me it was becuase something may have been caught in the filter yet I clea my filter weekly and use the decaler they sold me on a monthly basis. Appartantly it is to do with the switch ??

Finally they have written my machine off yippee

Mine did this. Because the bottom left filter was blocked the overheat cut out had tripped. This is inside the rear of the machine accessible after removing the rear panel

hi there sounds like a simple case of worn carbons cost about a £10

you need to put the machine on its front and look under it and you will see a black rubber it gos to the pump and to the drum well the drum one has to come undone with a flat head screw driver and if that's clean then put it back properly when you have done that and you have cleaned the pump out if the machine still done work then your pump has gone you will get one from ebay don't for get to wright down your model number ok good luck

Had the same thing. Managed to sort it out by checking a few things and getting my hands dirty.

First things first: Remove the rectangular fascia at the bottom front of the machine - on my model you only need a coin to turn the two plastic screws. Unclip the black rubber drain pipe, remove the plug from the end and drain the water into a bowl (or several bowls).

Then undo the round plug at the bottom left of the machine (more water will come out) which will give you access to the extractor pump. Check that there are no obstructions in there and that the small propeller in there can turn freely.

If there is no obstruction there then we move onto the next steps.

If you can figure out how to remove the front of the machine then you will find this part easier - I couldn't so I ended up reaching in from the back.

First, TURN OFF THE POWER. Then, on the front of the machine, on the bottom left, undo the screws that fasten the extractor pump onto the front of the machine. Then pull the machine out from the wall so that you can get to the back of it. Remove the back of the machine by taking out the ten or so screws.

Looking in from the back: At the bottom-front-right of the machine you will see the extractor pump. It will have two hoses attached to it - a fat one and a slightly thinner one. Reach into the bottom of the machine and remove the power plug from the back of the extractor pump. Then, using a pair of pliers (or something similar) to open the spring clip, remove the thinner of the two hoses (the drain hose) from the pump unit. This can be fiddly - especially if you're doing it from the back of the machine.

Pull the hose out of the machine and check it for obstructions. If there are no obstructions in there then move onto the next step.

Reach back into the machine and, again using the pliers, remove the fatter tube from the pump. Remove the pump from the machine and check it for obstructions in the entry and exit holes, and also make sure that the propeller isn't obstructed. Then shake and squeeze the fatter tube to see if there is an obstruction in there (I had about five quids worth of change stuck in there which was where my issue was located).

If you've found no obstruction by now I'm afraid that I'm stumped :-(

Best of luck.

Check the drain pump. It may be jammed. Remove filter and try to turn impellar by hand . If not turning freely, replace pump or remove obstruction.