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Kocaso M752B Dual Camera Android 4.0 OS 7" Capacitive Touch Tablet PC 1.2Ghz 4GBCase Questions & Answers
Kocaso M752 won't turn on, just flickers
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
Powering unit up & charging issues.
You need to use the correct charger for your tablet. No fix necessary.
The screen going black is the screen saver, saving you power. No fix required.
Any other issues , take this up with the manufacturers website here
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KOCASO Model:M750 Pink
These capacitive touch screens are very sensitive; most likely you damaged it [more than you think] when you dropped it.
If your within the warranty period or purchased an extended warranty that includes replacing the screen when damaged, you should call tech support to get an RMA [return merchandise authorization] number to have a warranty repair done. If it is out of warranty, you will incur the repair costs- that is, labor and materials.
It won't unlock i can't open the tablet
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.
Support Troubleshooting Guide
Tablet will not turn on
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
Support Troubleshooting Guide
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