20 Most Recent Sterling Plumbing 1500D-31S VISTA PIVOT SHOWER DOOR Questions & Answers

I have the same problem. I'm doing research today, I'll keep you posted. unless you already figured out where to get the seal, please let me know.

Sterling... | Answered on Nov 25, 2015

Hi I think you need doorsweep which you can find at: CRL lawrence co.They have a wide range of products to fix your problem.
I hope that helps.

Sterling... | Answered on May 28, 2015

The part # you supplied is for a shower door and has no bearing to your question. There is no relationship. However, I can say there is no adjustment for any two handle shower stem or even single handle stem. Very rarely will just replacing an "O" ring stop a drip unless it it from through the stem itself and comes out under the handle. When in doubt replace the whole stem...shortcuts will only exasperate the problem. There are no shortcuts in plumbing.

Sterling... | Answered on May 04, 2015

Unscrew those screws and the handle will either pull off or unscrew.

Sterling... | Answered on Mar 17, 2015

Usually the bottom of most framed doors has a chanel which contain door sweep or hollow gasket,all you have to do is pull it and slide the new one in the same place.
Please note that some times the end of the chanel is crimped to prevent the gasket to move in and out of the track.
I hope this will help.

Sterling... | Answered on Mar 12, 2015

Sterling like many others made many different types of faucets and stems. To service any of them you need to remove the handle. Then depending on the type of stem you can make your repairs. Most common Sterling stems were brass. Most common cause of slipping is stripped broach on stem and or handle. The broach is the star shaped part of the stem that the handle slides on. If it is stripped replacing the stem and or handle should do the trick. As for the tighteness of the stem, this could be the packing nut on top being to tight or stem may be damaged. Hope this helps. Please share a vote if it does.

Sterling... | Answered on Mar 05, 2015

You did not tighten the stem enough, allowing the seat to rise just above the cavity where it will sit. You may also have scaling in this area preventing the seat from sitting flush.

Sterling... | Answered on Dec 12, 2014

Try looking at shower door suppliers, and glass companies that make shower doors.

Sterling... | Answered on Nov 07, 2014

If your water heater is real old, it will slough off the lining and it will clog the hot supply. Try some spray lubricant to see if it will loosen the screw, otherwise you will have to cut off the handle to access the valve. You can replace the stem and the handle. Use a flashlight after you have turned the water off and removed the stem to see if you can find the clog. I use a dental pic to remove the debris when I come across this problem in the field. You can try flushing the system as well but that takes 2 people, one turning the water on and off and the other making sure you don't flood the bathroom. Good luck!

Sterling... | Answered on Nov 03, 2014


The above link is the contact info for Sterling Plumbing Company. You can contact them and they will either be able to mail the parts out to you directly or tell you where you will be able to find repair parts.

Sterling... | Answered on Aug 04, 2014

Please clarify - you said it's a pivoting door but also said it doesn't slide smoothly - can't really do both at the same time. If it's a typical bypass sliding door then you should be able to make an adjustment to the hanging brackets on the offending door to raise it up off the track. If all else fails the header track can be raised thereby making the doors hang higher and off the track attached to the tub surround.

Sterling... | Answered on May 08, 2014

You can call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. Also some stores stock replacement part kits in the hardware/shower door aisle. Ask a store associate for assistance and depending upon the warranty period of your door, the part may be replaced free of charge.

Sterling... | Answered on Jan 15, 2014

check out "askaplumber.com". I think there are individual adjusters for those valves. also suggest contacting customer service for the brand you installed---my experience with the major brands is that they are usually quite helpful

Sterling... | Answered on Dec 10, 2013

I suggest that you take the old washers with you to the store, there are miniture differences between and close does not cut it. With the old ones with you, you can be sure.

Sterling... | Answered on Nov 21, 2013

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