You will need a star-shaped bit to remove the 2 screws. I would imagine they’re metric as it’s made in Germany. Barring that, a small flat head screwdriver used for eyeglasses will work. Remove the screws over a bucket or something so you don’t lose them, because they’re specific to the SilkEpil and can’t be bought at the hardware store.
When you remove the screws and take it apart, you’ll see the gears inside are clogged with hair. The flaw with the design is that the gear mechanism will suck in a few hairs every time you use it, which build up over time.
Remove the gear unit and use tweezers to pull out all the hair. You can rotate the gears to get it all. On the underside of the tweezer section, there’s a little recessed gear that’s probably clogged with hair too. Rotate the tweezer barrel to turn the little gear, and pull out the hair.
Give everything a good rinse, put it back together, and let it dry overnight. Presto, good as new!
I plan on doing this once a year as regular maintenance.
on Feb 17, 2018