20 Most Recent Braun Silk-epil 3370 Epilator Questions & Answers


Same problem. Only after 2 months of buying silk epil 7 epilator, it stopped charging and is not working at all. There is very few customer service centres of Braun in India. So it is very difficult to contact them and show your product to find out the issue.

Braun Silk-epil... • Answered on Nov 06, 2020


You will need a star-shaped bit to remove the 2 screws. I would imagine they’re metric as it’s made in Germany. Barring that, a small flat head screwdriver used for eyeglasses will work. Remove the screws over a bucket or something so you don’t lose them, because they’re specific to the SilkEpil and can’t be bought at the hardware store.

When you remove the screws and take it apart, you’ll see the gears inside are clogged with hair. The flaw with the design is that the gear mechanism will suck in a few hairs every time you use it, which build up over time.

Remove the gear unit and use tweezers to pull out all the hair. You can rotate the gears to get it all. On the underside of the tweezer section, there’s a little recessed gear that’s probably clogged with hair too. Rotate the tweezer barrel to turn the little gear, and pull out the hair.

Give everything a good rinse, put it back together, and let it dry overnight. Presto, good as new!

I plan on doing this once a year as regular maintenance.

Braun Silk-epil... • Answered on Feb 17, 2018


get drunk first?  take drugs?  Ripping hair out by the roots hurts!  I never managed to finish one leg so you're doing pretty good.

Braun Silk-epil... • Answered on Mar 20, 2015


pull the black thing with the little blades until it detach, put the spring inside the hole, reassemble

Braun Silk-epil... • Answered on Jun 14, 2010


I have access to Use Instructions if you wish, I can put them on our website if you want.

Braun Silk-epil... • Answered on Apr 10, 2009


Cleaning under running water / Switch on the shaver (cordless) and rinse the shaver head under hot running water until all residues have been removed. You may use liquid soap without abrasive substances. Rinse off all foam and let the shaver run for a few more seconds.

Braun Health &... • Answered on May 02, 2021


Remove the head and cutter. Clean both with soap, hot water and an old toothbrush. Use the damp brush to clean the body head area. https://www.directshaverparts.com/en/1469-braun-5524 ..

Braun Health &... • Answered on Mar 20, 2021


I struggled with this for a while too till I found a diagram. Place the wire spring and the flat detente spring (all the way to the bottom of the slot) in as shown in this diagram. When the trimmer plate goes all the way in, the spring will snap into its correct final position. Lee trimmerspringinstallposition-wcjy5cljug2w44525vz1ol4j-1-0.png

Braun Health &... • Answered on Mar 13, 2021

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