20 Most Recent Braun Cruzer 3 Electric Shaver Questions & Answers


People, never ever buy the Braun body cruzer!!!! It does not mather which version/type you buy, with 'all' versions the big trimmer fails to work after aprox, 18-24 months.

I have bought three version of them, the first one stopped working totally after about a year. With the second one the large trimmer blade did not work anymore, so I bought the newest cruzer version (shaver #3 by then) in the hope Braun would have solved this problem. But NO, the same thing happend. After 18 months the trimmer is broke and I can throw my shaver in the bin because you buy this thing for the trimmer.

Now about 3 years later I have in total bought 3 cruzer shavers from Braun and all are broke (i am also almost broke, those things are pretty expensive here). And of course Braun does not help, they just say you are beyond warranty or did not take good care of the product. But I did, I keeped it clean with the little brushes, I put oil on blades/parts, and when I had shaved in the shower I made dry.... so I wonder what Braun means with "taking good care for your product" but i think they mean something like: buy a new one and give us some more of your money.

I will NEVER buy a Braun product again! And be warned people, don't say you where not warned for this product when you buy one and is goes broke within a year.

Braun Cruzer 3... | Answered on Dec 24, 2014


Hi... I have the same problem, I got my shaver 2 days ago, and it is written that you need to charge it for 4 hrs in the first time and then the light willl start blinking as an indication that the batery is ful !!! I noticed the following :
1- After 15 Mintues the light simply turn off without any blinking !!!
2- The shaver is charged and runs for almost 1 hrs !!!!
Is this is a fault ??? shall I bring back ...
Please answer me what was your case ??

Braun Cruzer 3... | Answered on Jun 10, 2013


Hi,

I had same problem, at first I could not find out how to seperate the small silver cover with the on/off switch from the rest. After removing the 3 torx screws, 1 at the power entrance, and 2 under the shaver blade. You can remove the black cover. I also removed 2 more torx screws to separate the battery, from the rest, (don't know if thats really necessary). The silver covers are 'clicked' into eachother. When lifted the part where the battery part was screwed into, the silver parts became partly seperated, then you can pull the part apart.
I cleaned/washed the trimmer part with wd40 contact spray.
Assembled the parts, and made sure that the little plastic nodge was came into the trimmer.
Cleaned it all (removed leaking wd 40) and works fine again.
Hopefully this is helpfull to anyone.

Goodluck,
Adrian

Braun Cruzer 3... | Answered on Jul 30, 2012


Hi guys!
I managed to fix the trimmer, here a short video how.
Hope it helps

http://www.youtube.com/watch?v=ZH1NRbDidRM

Braun Cruzer 3... | Answered on Jul 30, 2012


Assuming you have cleaned and lubed the blades, then you need to dismantle requiring a torx screwdriver.
Firstly, take off the top cover and remove the foil itself. There are two torx screws there, and another one where the power charger goes in at the bottom.
Once those 3 are removed, pull apart the main black/grey sections. There are 2 more screws holding the battery in place, remove them and the battery. Next bit is tricky - where the 2 grey 'dimples' are, gently loosen the two sections which should leave the black slider holding the trimmer and just one side of the grey outer shell. It felt to me it was going to break, but came apart without issue.
I couldn't work out how to seperate the black trimmer section here, but you can buy replacement trimmer sections so assuming it's possible somehow. From here, I cleaned, and soaked the blades with lube overnight. Then put back together again.

Braun Cruzer 3... | Answered on Jun 11, 2012


Make sure the electrical cord is in all the way also you need to charge it for about 24 hours

Braun Cruzer 3... | Answered on May 12, 2011

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