20 Most Recent Breville ESP8XL Espresso Machine - Page 6 Questions & Answers

Where can I order spare or replacement parts?
Toll Free Phone Number: 1-866-BREVILLE (1-866-273-8455) 8AM to 5PM PST
Email: [email protected]
Or you could try a few of the San Diego sellers -
http://www.brevilleusa.com/locator/search.jsp?head=0&submit=1&zipCode=92121&radius=5

check on the power up button.swich itself, and measure with ohm meter, you will know than do you need to change that with new or you have some other problem in cord.

Have you tried to descale machine.

Contact Sparkey's Small Appliances Phone 3262 7129

The wand is relatively easy to remove. Thing is whether you have the right tools. If you can find stubby phillips and flat screw drivers, the job will be much easier.

You first have to remove the trim that surrounds the pod and where it covers part of the wand.

The wand is held down by a flat-headed short screw. It might take a few tries to remove this screw due to calcification over the years. Once removed, the wand should just slight out. Check if the o-rings need to be replaced as well.

The rubber fitting does 2 things. It splits the steam and it keeps the end from bumping too hard. You don't need it but make sure you clean the steam tube well.

I'm not sure you can. I did exactly the same thing, the very first time I used it -- I phoned Breville support and they told me to try soaking the filter in 2 tsp of baking soda dissolved in a cup of warm water. Which kinda seemed to work, although it was bit occasionally reluctant to give me my damned coffee.

I struggled on with it for maybe a year, but then the rubber seal around the bit the filter connects to blew out (with rather dramatic results). I think the extra pressure of the blocked filter did more damage that I suspected.

I got it serviced and they replaced both the seal and the filter. Worked great after that...

...until last week, when water started pouring out where no water should pour. Turns out that the black lock block that the filter holder goes into has developed a crack.

Looks like another trip to the service agent for me.

In short, you could try cleaning the 1-cup filter, but I would reccommend giving it up as a bad job and just buying another.

Before It Is Too Late.

(Signed, The Harbinger of Doom. Sorry about that.)

anyone else w/ this problem: cheap workmanship = cheap, malfunctioning machine. turn it upside down, unscrew the 4 screws w/ metal washers and the six screws with out washers from the base of the housing. once removed, you can see that cheap metal clamps are used around the plastic hoses which supply water from resevoir to steamer & brewhead via the pump. either length of hose above pump or below pump has come loose or pump is fauly or there is a hole in a tube. good luck!

hi tried99X. couple of possibilities: have you made sure steam wand is completely clean? allowed adequate time for water to heat? try looking inside: unplug machine, remove the ten screws on the bottom and gently lift away base: it does have wires connecting it to rest of machine so be carefull not to yank on them. locate the hose leading from the pump to the steam-arm (may be hard to see; use a good penlight and a small telescoping mirror if you have to; Autozone & other auto parts stores sell them for a couple of bucks-if you don't want to take off the entire casing of the machine. does the hose look okay?) also see if the pump has vibrated out of position. also, when's the last time you descaled? good luck!

try espressoparts.com; cafeparts.com only carries commercial machine parts. good luck!

try this: on the handle there is a black clip that needs to be slid back away from the filter holder; filter basket should now fit (more or less); the markings for lining up the filter-handle into the brew-head slots are a little off; look up at the brew head, familiarize yourself with the location of the slots; line up the filter handle (make sure that black tap is still pulled back, or it won't go in). hope this helps!

hi m.fleshman! in answer to your question, i paid $25 for mine used...it's like a $25 paperweight. hold the coffee grinds basket up to a light-can you see light thru just one hole, or all of the holes? if just one, this passed quality control at the factory & shouldn't have passed. i imagine that details like this are rampant on this machine. if i had bought mine at the store instead of 2nd hand, i'd take it back for a full refund! otherwise, it may be that someone put the wrong filter in the package. it's also possible that you may need to take out the spring (if it's removable) from the bottom of the filter holder-i don't know b/c i bought mine used. hope this helps!

get a used starbucks barista by saeco for a couple hundred...you'll be pleased. (know i am-and i only paid $25 for my year old breville esp8xl POS). verify it works-it will probably last longer & perform better. if inclined/capable, maybe you can replace the pump yourself (a new one's prob in $35-$40 range; if more, scrap the machine or sell it "as is" for parts & put the money toward a better machine. good luck!

it's quite simple, Quite Simple: manual says packing grounds too tightly/ too fine a grind causes this problem; does your steam wand put out adequate steam? if so, don't pack so tight. of course, the manual is full of lies, so chalk it up to poor workmanship/quality control at factory/bad design/bad business practices a'la lower end breville machine. take yer pick.

probably a short has melted plastic around wiring; i wouldn't use until fixed.

the proper replacement steam ring has an up-side & down side. the brew-head plate must be installed with the grooved side facing up; the steam ring has a groove in one side that fits over the top up the brew-head plate...does this solve the problem? if not, you may have the wrong steam ring/the brewhead plate may be installed incorrectly...oh, nov of 08...i seriously hope you've figured this out already. if not, you don't happen to still have machine in your possession, do you? if so, i'll buy it for $5.

Look on the web, chris322. if you don't find a repair center for Breville in your area, try other main brands like saeco, et al. they may laugh & tell you to buy a better machine; at the very least expect to spend a bit to fix it. don't rule out the possibility of a bad knob or loose wire, though. i suggest checking out ebay or craigslist. starbucks barista machines usually go for $200-$250, and if you buy one used face-to-face and it's working, it will most likely continue working for long while. try finding a heating element to replace it, and call around to electrical repair shops to see if they'll put in it for you. good luck to you!

I sent a email to Breville and they sent me seals rings, try their web page. My problem though was that the case was broken, and coffee with grounds trickled through that crack, so check the area around the casket.

Obviously the problem is with your grind, not the Breville. SImply adjust your grind to finer.
Good luck!

My understanding is that this is normal with units like the ESP8XL which use a pressurized portafilter. Non-pressurized units will leave a dry puck of used grounds.