20 Most Recent FireLite (USBFLB80) Hard Drive - Page 2 Questions & Answers

Should wait a couple of minutes giving laptop a time to recognize the disk.

the drive is brocken and should be replaced if still under warent.

Hello,

its not popping up any more probably because its not receiving power. The problem might not be from the hard drive, but might be from the hard drive case.

When you insert the hard drive into your computer, does it spin or vibrate? Try to observe this, to be sure if power is entering into the hard drive.

You can remove the hard drive from its case, clean the internal part of the case, fix back the hard disk into the case and try again.

The problem might also be from the USB of your computer. Therefore, test the hard drive on/with another computer.

In summary, do some troubleshooting and the problem might be solved.

Good luck.

I will need the exact error message that you received from the pc about your hard drive.
1. After a power outage there is a surge of power that will come when power is restore on a AC grid and will shoot that voltage to every house on that grid and sometime if no surge protection is on the appliances in this instance your PC it will sometimes fry a component a mother board or a power supply.
You may have gotten a full voltage surge through your power supply that didn't affect any other component or peripheral but the hard drive and thereby rendering it to be disabled.
2. Take the hard drive from out of the PC cabinet or let a qualified PC tech take it and check it. The EMF ( electro magnetic force) could have erase the MBR (Master Boot Record).

it could be that power isn't sufficient on the USB connection. you might need to plug in your AC adapter.

Also this drive has both FireWire and USB ports on it.

To get it working, make sure that the AC adapter is supplying power, and that USB is connected correctly, then re-boot.

Ubuntu should recognize the drive.

Command line tools that may help are

lsusb

this shows which devices are connected via USB to your computer.

dmesg | less

will help you look for the drive's identification and recognition by the computer, providing information such as vendor strings, capacity, and device assignments.

Good luck.

Go ti My computer icon, right click on it and click on explore. Should be show your new drive. If this is the case, right click the new HD in click on explore to see what is in there. My PC Doctor NJ

Hi,
1. Please check your harddisk with any other computer.
2. If not working, then please change the power adaptor and try again connecting to your system.
3. Try changing the data cable as well and check
4. If still your problem not solved, then please consult the vendor from whom you purchased the product for claiming warranty (if applicable)

I hope this is helpful in resolving your problem.
Thanks

Portable HDDs normally have a dual cable USB with the thicker cable being the power and data and the thinner one power only. Many manufacturers now make PSUs with USB sockets

http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/SmartDisk-FireLite-Driver.shtml

there you go!

sometimes some of the usb drives are not compatible to other laptops, try going to device management and see if the usb ports are disabled, if so enable and try

I am sure tha that you have verified that the FireLite has power and the USB connectors are secure both at the Firelite end and the computer end.

If all that is in good order, then you can follow these instructions.

When you plug in your drive you need to do the following to see if the drive is connecting to the computer.
Right Click on "My Computer"
You will get a menu, chose "Manage"
You will then get a Computer Management window.
On the left side of the window will be a menu.
Under the Storage section, chose "Disk Management"
This will open in the right side of the window and will show you your main hard disk, CD-Rom disks and any other disks connected to your computer.

If you see your Firelite hard drive, then it is connected. The drive may need to be formatted. This window should tell you if that is the case. If you see the firelight and it shows that the disk is unformatted, you can right click over the large section on the lower left window which is located to the right of the smaller area that describes the disk. You will get another menu that will allow you to formate the disk. You can also assign or change the drive letter assigned to the Firelight using that same right click menu.

I hope that you have found these directions helpful. Please contact me if you need clarification on any of the instructions I have written here. If the Firelite is not visible on this Manage Computer Window, then you may have a defect with your Firelite Drive.
Please let me know if I can assist you further.


Thank You,
Brian

VISTA: Hit the flag and go to computer. You should see the hard drive then if it is plugged in.

XP: Hit start and go to my computer and you should see the hard drive then if it is plugged in.

If this doesn't work try another USB slot for the dard drive. Some of your USB slots may be defective.

A few things to check but assumes USB.
For other interfaces similar steps may be followed.

1. ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer.

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply (Dont use any other unless you know it has both the same voltage and current rating eg. 12V 500mA anything rated below that would not work properly)

5. always use the same port for connectin your devices. Some devices do not like being switched about.

If you checked and fixed anything there and still have issues carry on reading.

Go to your control panel and then administrative tools, select computer management.

Now select Disk Management and expand the window.

Your drive should be listed here (if not then you need to check your computer hardware has not got any issues before proceeding)

If your drive is listed and says healthy then right click on it an select Properties, click tools and then error checking, Check now, tick the two boxes and then start.

This will attempt to fix any errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.

If you drive was listed ut did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. when it is done restart your computer and you should be good to go.

scan the your computer and smartdisk for viruses
the problem you are mentioning about the desktop icons could be due to viruses
also run chkdsk utility on the smart drive after virus scan

Have you gone into Disk Management to see if it is detected there?
Start | Run | diskmgmt.msc

Check for your drive in the list.

If it is not there, then go to a CMD prompt, and type diskpart
then list disk

I had the same problem with my firelite usbflb80-c, and carefully took the case off, 4 screws (one screw under the void if broken warranty sticker) my drive had somehow wiggled it's way out if the connection pins. Figures, with 5 yrs of use, all the traveling and occasional dropping. So I carefully pushed the drive back in place until I couldn't see connection pins any more. I plugged it into my computer before I closed it back up. THANKFULLY an easy fix, but I double checked for breaks or cracks before I closed it up. :o) YAY, I thought I had lost all my files!

The only think that can be replaced is the whole had drive unit inside the plastic enclosure.

If you disassemble an hard drive unit on normal environment you have over 90% of chances to damage the disks, as hard drives are normally built in a special e pressurized environment (clean room).

Therefore , even if it is possible (providing that also control board is replaced) the 60Gb 'internal disks' with 120MB, it is not worth attempting the operation, as chance this is unsuccessful are too big, and such rebuilt hard drive won't be a reliable data support.

If instead you want just to replace the external USB enclosure, in that case the operation can be done with no problem, just find a 120 GB disk and replace the old 60GB.

The first and simple thing to do is to try a different data cable and see if it works. If it doesn't work then may be it has crashed and you can probably recover it using a recover tool like Recoversoft Data data rescue Pc. Th trial version will let you determine whether you can recover or not. If the differnt cable thing wont work then let me know and i will walk you thru the data recovery process using Recoversoft Data data rescue Pc.

It needs to be inspected. Your hard drive might have had a head crash which is what the clicking noise your hearing could be.