20 Most Recent Cuisinart DGB-500 Coffee Maker Questions & Answers


You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor

Cuisinart... | Answered on Sep 17, 2019


Could be electrical, but: Hold in the program set button for several seconds. Set it for some time. Press the program set button one more time. See if it resolves the issue.

-Tha Mp3 Doctor

Cuisinart... | Answered on Jul 26, 2018


The problem is in the sensor that tells the coffee maker when the brew cycle is complete. This is a heat sensor that's clipped to the heating element. The sensor gets overly sensitive and shuts things off too soon. Since schematics and parts aren't available for this unit, it's pretty much junk after it starts to fail. You can remove the sensor, but this creates a major fire hazard. My advice is to pick up a good percolator and forget the drip units. The Grind-N-Brew makes excellent coffee, but they barely last out the warranty and the cost of replacing them mounts up. I've gone through two (same problem with both) and it's no longer worth it to me.

Cuisinart... | Answered on Oct 14, 2014


you could try jamming a small bit of dowel or something into the hole where the lid pushes onto the little trigger..won't be a great solution without getting a replacement lid.

Cuisinart... | Answered on Mar 24, 2014


Hi,

The machine will not run if the covers /for the coffee grinder, the filter basket and the machine itself) are not properly closed.
It will beep and stop running if it is turned on when one of the covers is open or if one is opened before the end of the cycle. The beeping will stop as soon as the cover is closed.
To start the machine again, press the ON button.

These instructions are to a DGB600 but i think it is the same to your model.

Cuisinart... | Answered on Mar 24, 2014

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