20 Most Recent DeLonghi EC701 Espresso Machine Questions & Answers

First, I'm not a delonghi technician. But I've worked on similar units.
* Table top brewers usually have water reservoirs that require monitoring and refilled when they get low (especially after brewing)
* It's possible the water level sensor is stuck (in the water reservoir) which tells the machine that it still has water and keeps heating the tank(s). Clean tank as described in your manual. You will still need servicing to check and replace fuse(s).
* There is usually two tanks/heaters in this type of table top machine (larger pro models use one large tank) The thermal limit fuse on one or both are probably blown. Call vendor for service.
* Did you change water source? Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57

DeLonghi EC701... | Answered on Jan 17, 2018

first perform a chemical cleaning, place the chemical in the water tank and then this hot place to make coffee, so that the chemical clean pump and piping hot water, repeat this until you spend all the water,
if not repaired you may have problem with the water pump, solenoid or inlay is great need to remove the tubes and clean them out


DeLonghi EC701... | Answered on Apr 17, 2016

Hmm that is very strange indeed, and DeLonghi has claimed they have no idea why they are different sizes? Have you asked to speak to a supervisor? From my notes and reference material there is only the one replacement part for that unit that you speak of... so possibly they just sent you the wrong one... I'd suggest you keep calling DeLonghi until you get someone willing to help you, anything online is going to be the same as what you received from them, and I'd be wary of purchasing something online as you may not be able to return it. At least DeLonghi will work with you to get a refund and I am sure a supervisor would help you locate the correct part.


DeLonghi EC701... | Answered on Sep 17, 2010

Most of the time these are push- fit.
If you have snapped the original, then study the new one to see if there are some broken bits to remove first from the fitting. Try and understand the fitting method before going further.
Usually it is a rod with 2 flats on the sides, that the knob will latch onto with a spring clip.

If the original knob is ok, or contains other parts not on your new one- there may be another part that is broken.

DeLonghi EC701... | Answered on Feb 07, 2010


First of all you need to switch OFF the machine and check for the Cause.You need to check :-

1. Water Supply to the machine might be interrupted. Make sure all supply taps are open.

2. Water Mains Failure. Check other water supply points/ faucet are working.

3. Damaged Water Feed Pipe - Check for Damaged /Kink pipe.

The process for Descaling :-

Unfortunately, in spite of the best-laid plans of mice and men, espresso machines often get clogged by scale, deposits of minerals from hard water. Scale can cause serious damage if untreated. If your espresso machine's water flow has decreased a lot, it's probably because of scale. Fortunately, there is an easy and inexpensive way to descale your espresso machine.

  1. Obtain some citric acid. You can either order this online or find it in the kosher foods section of the supermarket (usually marketed as "sour salt"). Acid solutions dissolve scale, which is made of calcium carbonate. There are special solutions marketed specifically for descaling, but citric acid works just as well and is much cheaper.
  2. Prepare the descaling solution by mixing citric acid with water (I use two tablespoons of acid and a quart of water).
  3. Put the descaling solution in the water tank, turn on the machine, and run water through the steam wand until the cup is filled, to expose the parts to the solution. Turn off the machine, and leave it for 20 minutes so that the solution has time to dissolve scale.
  4. After 20 minutes, run more water
  5. Run solution through the machine every 20 minutes, until the water tank is empty.
  6. Fill the water tank with plain water, and run water through the machine until output water no longer tastes sour. This is important, because excess citric acid does not make coffee taste good.
Let me know, if need further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

DeLonghi EC701... | Answered on Oct 12, 2009

Go to http://www.delonghi.com/Int/USA/customer.html

Choose the Customer Service tab. On the left, notice a link to Instruction Manuals - follow that link and choose your model by following the products tree. It will give you a pdf file of the instruction manual for download.

DeLonghi EC701... | Answered on Feb 03, 2009

you have t use a discaller for expresso machine not vinergar not strong enought follow the instruction on the discaller put product inthe machine with the water start the the machine after a few second turn it off for 10 minute time for the discaller to work repeat untill empty rinse very good that it do that every 3 month thanks pierre

DeLonghi EC701... | Answered on Dec 13, 2008

Could be scale build up. Do you have well water? You should run a descaler or white vinegar through the unit often to keep the boiler outlets clean.

Unless you are saying that the pump just doesn't run, ie, no noise, vibration, etc. Then, thanks for the warning that their pumps are bad.

DeLonghi EC701... | Answered on Mar 26, 2008

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