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Typically when this occurs, it is an indication of a short circuit in the motor controller board. To test to make sure the problem is in the board
1) Unplug the treadmill from the wall.
2) Remove the motor hood.
3) Unplug the speed wires from the board. On many boards, you will have 2 to 3 wires that control speed and many are labeled H, W, and L. If you cannot find the speed wires, do not guess, contact us with your make and model number and we will try to help you with the wiring.
4) Return the treadmill to a usable position once the speed wires are disconnected and plug the treadmill back in.
5) If the treadmill begins to run at full speed, the motor control has failed and requires replacement.
6) If the treadmill does not run at full speed you could have a speed input problem, wiring problem, or another short circuit.
For any further troubleshooting questions please do not hesitate to contact us, our number is 888-713-2880 or check out our Tech Support Center online
Always hear to help, SportSmith
on May 19, 2015
Calibrating Your Incline
Is your incline not operating correctly? There are a few simple steps that can be followed which will most likely resolve that problem for you.
The first step is to press and hold both the STOP and SPEED INCREASE buttons, this will be either an UP ARROW or a + (plus) symbol. While holding these two buttons down you will need to insert your safety key.
Once you have inserted the safety key you can release the buttons and let go of the key. At this point you will need to press the STOP button one time. Congratulations, you are now in Calibration Mode.
Now that we are in calibration, press the INCLINE UP button one time. This will cause the platform to go all the way up and then it will come all the way back down again.
Now that the incline has stopped moving you can remove the safety key.
Parts for ProForm Fitness Equipment Treadmills Bikes Ellipticals Belts...
on Jun 16, 2014
see the error +causes +remedy:God bless youDescriptionErrors 00 through Error 04 check upper PCA memory locations, RAM memory locations andEEPROM checksum during the power up test sequence. If a fault is found during the power uptest sequence, the appropriate error code will be displayed.Possible Causes1. These errors messages almost always indicate an upper PCA problem when they areconsistently displayed. Failures causing these error messages to be displayed are rare.Possible Remedies1. If the error message is consistently displayed when the unit is powered up, the upper PCAshould be replaced. It is possible to see one of these messages displayed intermittently dueto external causes. If the units A.C. input significantly dips during the power up test sequencethe test could fail resulting in one of these messages being displayed. Treadmills operatingon non-dedicated A.C. circuits may see these messages displayed on an intermittent basis.
on Mar 25, 2014
I have the same problem as it continues to go higher without reversing. First note that when it does go back down it will drop with the whole weight of the unit so keep your hands clear. Unplug of course and straddle over the motor housing, grab both outside corner of the belt/table and slightly pull up and wiggle the arm with the teeth and the arm with the motor pivit indpendantly so its just a matter of realigning it and it will drop at the way down, (carefull its heavy and will drop hard so may be a good idea to put a few books of something stuffed under the sides to block it from dropping and possibly smashing your finger). Youll need to recalibrate, on the back of the motor panel is a spec sheet for techs, it has the recalibrate procedure on it. I just went through all this I have a problem with mine now reading the photo switch I think.
on Mar 19, 2014
Go to HomeFitnessParts.com and request the manual for free.
on Dec 23, 2013
Please see the video attached. However you must test :
a) measure with multimeter the voltage terminal motor, if there ARE the motor is faulty.
b) measure the output voltage from terminal voltage control board, for input voltage terminal board. see my personal TIPS for motor HELP, if there ARE NOT the board is faulty.
on Dec 06, 2013
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