20 Most Recent Stairmaster 4400CL Stepper Questions & Answers


Replacement Parts for Fitness Exercise Equipment at SPORTSMITH
If the battery tests low, you can recharge by using the machine or using the proper voltage charger. These are 6 volt batteries, so you will need a charge with a 6 volt capability. Once charged, let the battery set overnight. If it remains charged then you should be able to use the battery without issue. If it drains overnight, chances are, you have a dead cell and the battery will need to be replaced with a new one. Battery 6 Volt Stairmaster SM14123 SPORTSMITH net

Stairmaster... | Answered on Sep 29, 2015


Sportsmith of course, we have your power supply in stock :) http://www.sportsmith.net/productsearch.aspx?dsNav=N:11167 If you find you need anything else please do not hesitate to call us at 888-713-2880 or chat with us online :) we look forward to hearing from you.

Stairmaster... | Answered on Aug 25, 2015


Why does one pedal drop on my Stairmaster Stepper but the other pedal operates correctly? Stairmaster Steppers, How to Troubleshoot when one Pedal Drops (Loses Resistance) while the Other Pedal Operates Correctly
  • If one pedal drops while the other operates correctly on your Stairmaster stepper, this problem commonly occurs when the drive sprocket on one side or the other becomes defective
  • Usually, when one drive sprocket fails, the other isn't too far behind
  • The best approach to resolve this problem is to install a new hub assembly
This can cause a clunking sound. For the replacement parts, please see the link below.

Why does one Pedal Drop on my Stairmaster Stepper

Stairmaster... | Answered on Feb 11, 2015


This link will take you to the parts listed for the 4400CL:

Stairmaster Stepper 4400CL Parts Spring Chain Battery SPORTSMITH net


Right above where is shows the number of results found, there are 3 tabs: "products" "manuals" and "diagrams".

Stairmaster... | Answered on Nov 12, 2014


Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD
Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD

Stairmaster... | Answered on Nov 12, 2014


Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD
Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD

Stairmaster... | Answered on Jul 31, 2014


Use our support center.

SPORTSMITH LLC

Stairmaster... | Answered on Jul 15, 2014


SPORTSMITH LLC

See our support center for all your Stairmaster questions.

Stairmaster... | Answered on Jul 15, 2014


Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD
Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD

Stairmaster... | Answered on Jul 15, 2014


Start with verifying the voltage output from your battery. The video below will show how to do this.


Battery 6 Volt Stairmaster SM14123 SPORTSMITH net

Stairmaster... | Answered on Jul 15, 2014


http://www.sportsmith.net/ Click on your model number for access to an owners and service manual. The below link will also take you directly to the battery for your machine. Battery 6 Volt Stairmaster SM14123 SPORTSMITH net

Stairmaster... | Answered on Jul 15, 2014


The charger input is located on the users left, at the very bottom of the machine. This link will take you to a picture of the Left cover. If you look at the image, you will see a small hole in the bottom. This is where your power inlet will be located.
Lower Left Panel SM27058 06 SPORTSMITH net

Stairmaster... | Answered on Jun 19, 2014


Why does one pedal drop on my Stairmaster Stepper but the other pedal operates correctly? Stairmaster Steppers, How to Troubleshoot when one Pedal Drops (Loses Resistance) while the Other Pedal Operates Correctly
  • If one pedal drops while the other operates correctly on your Stairmaster stepper, this problem commonly occurs when the drive sprocket on one side or the other becomes defective
  • Usually, when one drive sprocket fails, the other isn't too far behind
  • The best approach to resolve this problem is to install a new hub assembly

Why does one Pedal Drop on my Stairmaster Stepper

Stairmaster... | Answered on May 21, 2014


Use this link to go to our Website and obtain a user manual and an owners manual by clicking on the manuals tab in the middle of the screen.

Stairmaster Stepper 4400CL Parts Spring Chain Battery SPORTSMITH net

Stairmaster... | Answered on May 20, 2014


Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD

Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD

Stairmaster... | Answered on May 20, 2014

Not finding what you are looking for?
Stairmaster 4400CL Stepper Logo

Popular Tags

44 questions posted

Ask a Question

Usually answered in minutes!

Top Stairmaster Exercise & Fitness Experts

Vernon Taylor

Level 3 Expert

7446 Answers

ray gallant

Level 3 Expert

71004 Answers

Tom Chichester

Level 3 Expert

61333 Answers

Are you a Stairmaster Exercise and Fitnes Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Stairmaster Exercise & Fitness

  • Stairmaster Exercise & Fitness

Most Popular Question

configuration ford

  • Exercise & Fitness
Loading...