20 Most Recent HP EliteBook 6930p Notebook Questions & Answers

http://h20566.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=3688870

Force the laptop to turn off by pressing the power button for some seconds. Restart it; usually it solve the problem.

Usually if you unplug the unit from the wall, wait a few minutes, and plug it back in (not to a power strip but straight to the wall) it will reset the settings...

see video on you tube...

Laptop's are not known for there sound, the smaller the laptop the smaller the speakers are by design. That said, try different Media players with Equalizers, Real Player, VLC, etc. You can find freeware Media Players here: http://www.filehippo.com/ OR a External Speaker, I use the Bose Sound Dock: http://www.bose.com/controller?url=/shop_online/digital_music_systems/sounddock_systems/sounddock/index.jsp

Windows 7 Pro 64 Bit http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3688868&prodNameId=3688870&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-76382-1
Windows 7 Home Premium 64 Bit http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3688868&prodNameId=3688870&swEnvOID=4058&swLang=13&mode=2&taskId=135&swItem=ob-76382-1
Windows 7 Home Basic 64 Bit http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3688868&prodNameId=3688870&swEnvOID=4057&swLang=13&mode=2&taskId=135&swItem=ob-76382-1
hope that helps, if you dont have any of the O/S verisons i put go here http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3688870&taskId=135&prodTypeId=321957&prodSeriesId=3688868&lang=en&cc=us After you select it press Ctrl F on your keyboard and type in the word "BLUE" and it will find the correct Driver. good luck

You need to change channels on TV or set an AUX input (on TV)

Is the problem that it is asking for a fingerprint password?

You can skip the fingerprint password and log in manually by typing the sequence of Ctrl + Alt + Delete 2 times. This will let you put in an user and password.

Did someone perhaps set fingerprint password while you were not looking?

Browse hp.com for a suitable driver. There is a possibility that it won't work without the correct driver.

http://www8.hp.com/ca/en/support.html

Hope you find one.

you have download from HP FTP. Through HP official website mention your laptop model and service tag number and get download the driver and install the same

-Kannan

There are two ways to solve the problem:

First solution:

* Reboot the PC. While it is being restarted by pressing the F8 function key. On the screen will display a different kind of start (If we do not even get the pc reboot and press the F8 function key faster;)
* Select "Start in Safe mode"
* When you are prompted to log in using the local administrator account
* Go to services and DISABLE everything that starts with HP
* Reboot the system. Hit f10 while it's starting and disable the security settings (the second colum halfway down). You'll have to configure a password to do it for some reason.
* When you are prompted to log in using the local administrator account
* Go to Start / all program / HP ProtectTool Security Manager FOR ADMINISTRATORS
* Click on Credential Manager and then click Settings
* Deselect the checkbox in the General tab "Use credential manager to log on to Windows"
* You need to logoff
* Select "Logon as a different user" and use a standard domain account.

Second Solution:

At the Windows login screen, do the following:

* Choose "log in as different user"
* Click "log on with Wizard".This will bring up a new login window where you can specify you username, Domain, and password.
* In the bottom left corner of this window is a button labeled "More" Click it, and check the box labeled "Do not logon to Credential Manager"
* Write your username, password and domain in the respective places and log on.
* After successful logon, UNINSTALL CREDENTIAL MANAGER!

If you don't, you will have to repeat the procedure next time you start up your PC again!

Sometimes this solution will works fine:

* Start in safe mode and log on as a local admin
* Start device manager and look under 'Security Devices' for 'TrustedbPlatform Module' - Right click and select uninstall
* Reboot and allow the module to auto-reinstall itself

You should now be able to logon to Windows without receiving a credential manager error. Depending on the versions of Windows you are running you might have to re-register any finger scans you had stored. The problem is the driver becomes corrupted. If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

did you format the hard drive first?
typically you need to format the hard drive using the NTFS file system before you install your operating system.

does your bios recognize the hard drive?
make sure your bios detects the hard drive.

can you boot your computer in Safe Mode? If so, do that and use your error log to find the specific cause of the blue screen,

lastly post the blue screen error message on here to get a better answer.

NO PC MODEL TOLD JUST ELITEBOOK (vast models) HERE IS YOUR ANSWER 1: NOT USING THE NUMLOCK KEY (sorry captain obvious ,harks) 2: DRIVERS FOR YOU KEYBOARD MISSING (are wrong !!!) I HAVE HP 8540W, AND IS ELITE BOOK AND IF I UPGRADE IT TO W10 (HP SAID ZERO SUPPORT) LOTS OF THINGS FAIL,. NOT JUST THE KEYBOARD, NOW MISSING THE W10 DRIVERS. SEE? NOT ONCE DID YOU SAY, W7,8,OR 10 We can not guess your OS, or its upgrade history ever. some of the errors I had, I cured, Not ALL, the security package HP is dead for every(finger prints malarkey) what I did for w10 was to down load all w7 drivers. then on each one (yes tedious,as heck) I installed them all SPxyz123.ext using w10 , compatibility mode w7 to 10. as Microsoft documents fully. if your read that i have list of all drivers for mine that work. just ask. that keyboard is 100% USDA HP custom , totally custom and HP on mine never sent w10 drivers to MS so PnP fails TOO. on mine there are no w8 , or 10 or 11 drivers all ,nor will there ever be any as HP told. all answers me ,USA only period.

hello, Juan we can not see your screen blind in this text box unless you posted it with photo below. what does Regular mean. PCs can show 10million screens even 1 billion servers on earth if screen looks wrong post photo of wrong./ it is that easy. fore sure. I assumed the screen is NOT 100% dead and black. the LCD is LED black lamps so never fails, not HIT. PC is 2010 model, I have 8540w has w7 on it, and w10 fails if loaded. (10% fails) ask how. the PC may have bad HDD. mine all did and put in new SSD and all keep going now for 10 years. still my wild wild guess, is w7 is infected? tell more get more free tests,

In your laptop slot.

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