20 Most Recent BenQ DC E610 Digital Camera Questions & Answers

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BenQ DC E610... | Answered on Oct 19, 2014

The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck.
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Thank You for using Fixya

BenQ DC E610... | Answered on Sep 06, 2011

Hi there are you looking for new software? If yes let me know your OS.

BenQ DC E610... | Answered on Feb 18, 2011

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success.

BenQ DC E610... | Answered on Jan 27, 2011

There is no driver required. When it plugs into the USB port it should be seen as a mass storage device. However even if that does not work you can take the card out and put it in a card reader to see or archive the images.

BenQ DC E610... | Answered on Jan 26, 2011

Through an expert friend I came to know that this problem is associated with camera aperture. It needs re-adjustment but requires a technical hand to operate.

BenQ DC E610... | Answered on Nov 27, 2010


Vous pouvez recharger les piles si elles sont rechargeables.

Aller dans un magasin de vente au détail, ils vendent des piles rechargeables AA et ensuite obtenir le chargeur de batterie pour charger les batteries.

FixYa Team

BenQ DC E610... | Answered on Nov 09, 2010

Either you have a bad lcd display(or baclighting)problem.The replacement includes both LCD and backlighting.Or Connector flat wire detached from the display.It needs qualified technical attention or DIY disassembly if you are familiar on working with cameras.Check both of the parts I mentioned and most likely you'll get back your camera working again.

BenQ DC E610... | Answered on Oct 29, 2010

Try the suggested solution, It works.

BenQ DC E610... | Answered on Oct 02, 2010

This was solved by just Hitting it againsy my palm 2-3 times as suggested by one of the experts oeforum.

BenQ DC E610... | Answered on Oct 02, 2010

This issue has to do with the lens doesn't come out, in front of the camera. Just hit the camera 3-4 times on your palm it will start working.

BenQ DC E610... | Answered on Oct 02, 2010


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.


BenQ DC E610... | Answered on Sep 27, 2010

My camera have a problem showing error 302 ang stock on timer mode.Please give me the best solution for this.<!-- from fixya rte -->

BenQ DC E610... | Answered on Aug 16, 2010

First, check to make sure the contacts are clean. Then make sure the batteries are inserted propery.

BenQ DC E610... | Answered on Jul 02, 2010

Your camera should have came with the correct driver CD. If you bought this camera on Ebay or something without its disc, you're out of luck.

BenQ DC E610... | Answered on Jun 29, 2010

Dear Sir,
System error 0010 on BenQ E610 means that lens inside the camera is offset against axis.Solution 1) You can send this camera into the BenQ service for new lens change.As this camera is pretty old it is not economical effective.Solution 2) Or you can try to punch the camera to the bottom.Sometimes this fix process can help and return lens to the correct possition.But as i wrote this is not 100% fix process.

Best Regards

BenQ DC E610... | Answered on Apr 20, 2010

its still not open but i really dont have credit card cant u help me other side plz help me ttry it one

BenQ DC E610... | Answered on Apr 27, 2009

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