20 Most Recent HP LaserJet CM1017 MFP All-In-One Color Printer Questions & Answers


If the error can be reproduced, use the following sections of this document:
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate errorIf the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific errorThe error has been narrowed down to a specific feature.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

HP LaserJet... | Answered on May 19, 2020


Print the supplies status page and check out all the catridges.

HP LaserJet... | Answered on Jul 07, 2015


disconnect any usb or network cables and restart. If error returns then likely it is a problem with memory on the formatter or the formatter. If you have added memory, remove it and try restarting again. If printer comes to ready, then you have a corrupt print job or the firmware on the printer is old and needs to be updated. Make sure all print jobs are deleted and reconnect the printer and download the current firmware from HP.com and install it.

HP LaserJet... | Answered on Dec 13, 2014


There are instructions for correcting this problem at a site called fixyourownprinter.com if you search on your printer model.

HP LaserJet... | Answered on Oct 31, 2014


Hi,

Improve the Fixya.com experience for everyone by voting!

You are in luck because HP just released on 7/5/2011 a new driver for your CM1010 printer. The following is the description with the download link following.

Type: Driver - Documentation Version: N/A (5 Jul 2011) Operating System(s): Microsoft Windows 7 (32-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Server 2003, Microsoft Windows Server 2003 64-Bit Edition, Microsoft Windows Server 2008 W32, Microsoft Windows Server 2008 x64, Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP, Microsoft Windows XP x64 File name: HP_UPD_direct_IP_Printing.pdf

Download this driver by clicking on the following link: CLICK HERE

All the best

Ben

HP LaserJet... | Answered on Jul 17, 2014


is this error on a lj4100 or on a cm1017?
if on a 4100- then the complaint is that the fuser has not reached the required temperature in the allocated time- replace fuser kit with CORRECT fuser ( lm4100MKIT) and not a 4000 fuser which is not the same even though they look like each other.
if its a cm1017 then the error is poor communication with the thermal resistor measuring the fuser temp. again replace fuser kit to resolve

HP LaserJet... | Answered on Jan 30, 2014


The magenta might have been freezed, change the magenta.
Thanks.

HP LaserJet... | Answered on Dec 11, 2013


You've 2 0r 3 problems here.

First NEVER use an air blower in a laser printer. You'll just blow toner deeper into the printer and could make things worse AND there's potential for damage due to static from the air blast. I've seen priners that were working OK, but had a leaking cartridge in them - 'cleaned' using an airline, and they never worked again !!

Problem 1 - weak magenta and yellow.
This will have started with the magenta being weak, become weaker, and later the yellow will have also started to deteriorate.

Dirty laser unit - needs (careful) cleaning internally.

See ' Printing Weak Magenta', 'Printing Light Magenta' for HP CM1015, HP Color Laserjet 1600, 2600, 2605.

All the same laser unit.


Problem 2 - Misalignment (Out of register) colours.

Registration of the colour cartridges, so that they can be used together to produce the colours in between the yellow, magenta and cyan of the cartridges themselves, takes place during 'calibration'.

If one of the sensors on the Transfer belt fails, the calibration seems to take for ever (and actually fails), giving rise to this colour offsett. The sensor is not available, and not replaceable, you'd have to change the Transfer Belt.

Your symptom 3 is related to the problem 1 above.

HP LaserJet... | Answered on Dec 30, 2012

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