Top 20 Xerox Phaser 3100MFP/S Laser Printer Questions & Answers

Check fixing and laser unit

Here`s the user guide. http://www.support.xerox.com/support/phaser-3100mfp/documentation/enus.html?operatingSystem=win7x64&fileLanguage=en

Hi Anonymous, This is really difficult to answer without seeing the problem first hand. If you suspect a possible problem with the scan motor then you could switch off completely remove the mains plug. remove the scan glass carefully clean it (It's always worth a clean both side when you have it removed. Now mark a tiny on the metal work where the sense carriage is parked up at, so you can move the carriage manually and return it back to the start position. Now once you have axis to the sense carriage you can move it slowly and I mean slowly across the scan table all the way to the other side, it should be smooth running once your part way across you could take a look at the mirrors if your confident enough carefully clean them with a lint free cloth. (use, hardly any pressure on the cloth to remove any dust) Now when you get to the point where your scanner stopped when under power, can you feel anything that would bring your mirror carriage to a halt at this point. If it's nice and smooth then return it back to the starting mark you made earlier replace the glass and switch back on. Once your printer has returned back to ready, try another scan If not look for error messages and go from there. Finally try and work through the service menu something that would checkout the action of the scan unit. Good luck.

it is from scan unit

Hi Hiskia, This is a problem for your concessionaire sorry. Good luck.

it is from L.S.U (laser scan unit) turn power off & on if it still appear change it

I cannot find anything in the Xerox knowledge-base on that error. I have two alternate solutions for you to try. First: 1. Power off the device. 2. Once completely powered down, Unplug it from the wall. 3. Let the machine sit unplugged for at least 5 minutes. 4. Plug it back in and turn it back on. 5. Test Second: If that does not work and your machine is network connected you can try the following link. PhaserSMART Automated Remote Diagnostics for your Phaser Printer We at MRC are thrilled to be able to offer ANYONE the new NetSync+ contract. For just $25.00 per month you can have complete coverage of up to 3 printers/scanners/MFP's! We will assist with loading drivers, troubleshooting print jobs or training users; all remotely, from the comfort of your office! Please contact us for more information!! [email protected]

did you install your toner cartridge with a card that comes with it

Hi Emil, Please contact your Xerox Concessionaire for help on this issue. Good Luck.

Hi Anonymous, What exactly did you mean, did you want to reset the printer or the fuser? I would suggests www.xerox.com or the Xerox concessionaire would be the best place to start. Regards.

Its the heater section of the machine which melts and presses the toner on the paper and no need to replace the fuser section as it it a 100 dollar disposable machine so better buy a new machine.

One way would be to take the front cover from the OKI B2540 machine (they are identical). If that isn't possible you would need to make a jig to hold in the interlock microswitch, a restraint to keep the cartridge from moving, and a light sheild to prevent light from entering the cartridge cavity.

Solution : Print Received Faxes or Transmit Documents in the Transmission Line The machine can no longer receive any new fax transmissions because the memory is full. Clear the memory by printing all received documents, or by transmitting or deleting the documents in the transmission line. Phaser 3100MFP Support Drivers

okay, in every printer has their, own user navigation, in ur printer, find a whole,down ward from the cover, if u fine a whole insert a pin or anything that can should be and press u feel thats in a button in the whole, if did this, u have to permanently fix something into the whole that is press the button into the whole , thnx

You meen tonner near end you have to purchase a new tonner cartridge and replace or refill if you refill it you must get with your cartridge a reset card

Check the display again, I am pretty sure it is saying "Toner Near End" which would indicate you will need to replace the toner cartridge.

The fuser may be defective& i`m waiting your comment if you have error message

You can find answers to Xerox questions at www.xerox.com/support Solutions for : Printer Error Fuser Temp Message There are two configuration options available for this model; the Phaser 3100MFP/X and the Phaser 3100MFP/S. Fax features are only available on the Phaser 3100MFP/X. To determine the configuration of your machine, print a Configuration Page. See the Related Items below for additional information. Solutions ranked by relevance:

1. Make Sure the Power Cord is Securely Connected to the Machine and the Electrical Outlet
2. Make Sure the Machine is Plugged Into a Functional and Stable Power Outlet Test the power outlet that the machine is plugged in to by connecting another device to the outlet. Make sure the outlet is functional and stable. If possible, have the line tested by an electrician. If necessary, plug the machine into another power outlet. NOTE: The machine should be plugged directly into the wall outlet, and should not be connected to an extension cord, power strip, or Uninterruptible Power Supply (UPS).
3. Reset the Fuser Error Solution : Reset the Fuser Error CAUTION: The following solution will put the printer in the Diagnostics mode and is only valid for this problem. Follow the steps carefully; any deviation from the process can cause other settings to be changed and / or render the machine inoperable. If at any time it is necessary to cancel the procedure and start again with step 1, press the [Stop] button four times. NOTE: This procedure will delete all pending jobs that have been sent to the machine. To reset the Fuser error: (Click on one of the following links to jump to the corresponding section.)
   • Reset the Fuser error for the Phaser 3100MFP / X
   • Reset the Fuser error for the Phaser 3100MFP / S
   To reset the Fuser error for the Phaser 3100MFP / X
   1. Press the [Down] arrow (Menu) button on the Control Panel.
   2. Press the asterisk [*] button.
   3. Press the pound [#] button.
   4. Press the [OK] button.
   5. Press the [1] button. ("00100001" changes to "10100001" at SOS1)
   6. Press the [OK] button.
   7. Press the [Stop] button.
   8. Press the [Down] arrow (Menu) button.
   9. Press the pound [#] button.
   10. Press the [T] button on the keyboard. (Do not use the numeric keypad.)
   11. Press the [OK] button.
   12. Power the machine off, and then power the machine on.
   13. Press the [Down] arrow (Menu) button.
   14. Press the asterisk [*] button.
   15. Press the pound [#] button.
   16. Press the [OK] button.
   17. Press the zero [0] button. ("10100001" changes back to "00100001" at SOS1)
   18. Press the [OK] button.
   19. Press the [Stop] button.
   20. Make a copy to check machine operation.
   To reset the Fuser error for the Phaser 3100MFP / S
   1. Press the [Down] arrow (Menu) button on the Control Panel.
   2. Press the asterisk [*] button.
   3. Press the pound [#] button.
   4. Press the [OK] button.
   5. Press the [1] button. ("00100001" changes to "10100001" at SOS1)
   6. Press the [OK] button.
   7. Press the [Stop] button.
   8. Press the [Down] arrow (Menu) button.
   9. Press the pound [#] button.
   10. Press the [Down] arrow (Menu) button until "T>>Printer" is selected.
   11. Press the [OK] button.
   12. Power the machine off, and then power the machine on.
   13. Press the [Down] arrow (Menu) button.
   14. Press the asterisk [*] button.
   15. Press the pound [#] button.
   16. Press the [OK] button.
   17. Press the zero [0] button. ("10100001" changes back to "00100001" at SOS1)
   18. Press the [OK] button.
   19. Press the [Stop] button.
   20. Make a copy to check machine operation.

new toner for phaser 3100 mfp .put new one in and it says replace toner

You would have to replace the chip, there is no reset for it. Plus you would need to refill the cartridge with more toner as well.