Lexmark X2690 All-In-One InkJet Printer - Answered Questions & Fixed issues

printers are calibrated to only measure ink levels for original cartridges ( Lexmark)
if you refill or use generic cartridges the machine will not read the levels and will send a ink level warning or will not print because it thinks the ink is out and will not work to protect the printer
Talk with a lexmark service center for proper diagnosis

Lexmark X2690... | Answered on Jul 26, 2015 | 108 views

You should check the presets of the printer and the printing history by clicking on the printer in the right corner. There if there are any processes please cancel them by right clicking on them and selecting the cancel option.

Lexmark X2690... | Answered on Aug 16, 2013 | 28 views

Are you able to make copies on the Printer?

Lexmark X2690... | Answered on May 13, 2013 | 66 views

The paper should be placed at the top, back part of the printer. The paper should be in a standing position. The exit tray is the one at the bottom of the printer.

Lexmark X2690... | Answered on Oct 29, 2012 | 40 views

Could you please confirm if your printer is visible from "Devices and Printers" and definately not greyed out? If you send something to the printer does it sit in the print queue? If so what status does the document have?

Lexmark X2690... | Answered on Jun 08, 2012 | 45 views

You can get the manual from link below:


Hope it helps.

Lexmark X2690... | Answered on Feb 18, 2012 | 132 views

Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.

If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark 2600 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Lexmark X2690... | Answered on Feb 09, 2012 | 132 views

First, make sure the cartridge isn't dry. You may have to get into the Printer Preferences and check to see if the software hasn't been changed to 'black only'.

Lexmark X2690... | Answered on Feb 08, 2012 | 46 views

Here's the link to the Lexmark website for the available Lexmark X2690 drivers http://bit.ly/aow7NH. Click on the Microsoft, Macintosh or Linux/Unix dropdown found below the page to choose the version of your computer's operating system. Then download and install the software. Hope this helps.

Lexmark X2690... | Answered on Jan 04, 2012 | 79 views

You could try to remove and reinstall your color cartridge again.Do a Clean Cartridges cycle.Then do an Align Cartridges cycle.

Lexmark X2690... | Answered on Oct 27, 2011 | 342 views

Perform a Clean Cartridges cycle.This will clean your cartridge nozzles.

Lexmark X2690... | Answered on Oct 27, 2011 | 54 views

Lexmark printers usually require both cartridges to have ink left in them to continue printing. But try to press the Cancel button for the Alignment process (this is not recommended). Then try to print a document again to verify that you are able to continue printing without an empty color ink.
If that doesn't help, I would suggest you replace your color cartridge with a new genuine Lexmark cartridge.

Lexmark X2690... | Answered on Sep 13, 2011 | 403 views

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Lexmark X2690... | Answered on Sep 04, 2011 | 96 views

Why do you want to reset it? For not using original Lexmark Cartridges? A lot of the newer printers will not work with compatible cartridges, regardsless of what the sellers of such cartridges tells you. You might want to try the following:

Power off the printer.
Hold the cancel (red) button in while powering on. Keep the cancel button in for atleast 10 seconds. On some Lexmark printers this will reset the cartridge error, but it does not work on all Lexmarks

Lexmark X2690... | Answered on Aug 23, 2011 | 235 views

The light indicates either a paper jam or a problem with your cartridges (probably due to low ink or faulty). To identify and fix this issue, please follow the steps below:
  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.
  4. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.
  5. If cartridge area is clear, close the cover.
  6. Unplug and re-plug the printer into the power outlet to reset it.
  7. When the printer turns on, reinsert one cartridge first.
  8. Close the printer cover and check for any errors.
  9. If no error appears, reinsert the other cartridge. Close the printer cover.
  10. Replace whichever cartridge is causing the error to appear with a new cartridge.
  11. If there's no indication of any problem, try to print a document again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Lexmark X2690... | Answered on Aug 09, 2011 | 288 views

Try to reseat the cartridges into the printer.
Note that Lexmark does not recommend the use of 3rd party/refilled/remanufactured cartridges. These type of cartridges tend to degrade print quality and cartridge performance.

Lexmark X2690... | Answered on Aug 03, 2011 | 181 views

Your color cartridge may need some cleaning. If you're using Windows, go to Start menu > Prorgrams/All Programs > Lexmark 2600 Series > Solution Center. Go to Maintenance tab and select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them.
If problem continues, try to insert a different known working color cartridge to determine if it's a faulty cartridge issue.

Lexmark X2690... | Answered on Aug 01, 2011 | 61 views

Ola! est? usando un cartucho genuino??? sorry for my bad spanish but try resetting the printer also

Asta la proxima amigo!

Lexmark X2690... | Answered on May 26, 2011 | 142 views

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