This is a known issue with this model. There's been several report about this and most of them get replacement from Epson.
The only thing you can try is Replacing the cartridges, if you have spares, try with them. Usually this occurs when installing new cartridge/s. So please don't think that a new cartridge will definitely work. It must be a problem with the chip, but it's undisclosed and so there's no proof either.
Many users have faced similar issues with this model and have got their replacements. Sometimes this error shows up in random, eg.. Black not recognized, then Yellow not recognized and then Cyan not recognized and vise versa...
If the problem persists even after trying with different cartridges, then I would strongly recommend you to contact Epson. You can get their contact info from
HERE.
Let me know if you need further help.
Thanks for using
FixYa.