This printer requires you turn it on first and then hit print on your
document. If you do not turn it on first, you get a printer offline
error message.
Applicable error codes This document applies to Ink System Failure error messages with any of the following codes: 0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400 HP Photosmart C6380 and others Hi There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608 Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.
To see which color is having an issue, go to printer control panel and select "settings" > Tools> Print report> Print Quality report. When the page prints out, you will see which color is the problem. After you have figured that out, make sure the problem is not with the cartridge.
If you see lines or missing colors, clean the printhead by removing it from printer(open cover, lift gray latch on the right side of the cartridges, remove cartridges and the printhead will easily slip out by pulling up)
then soak the printhead in half inch deep amount of window cleaning solution. Preferably warm. Let soak at least 3 hours. Dry out the printhead and wipe rear conacts from moisture and dirt. Reinstall into printer and see the results.
-Alex
303Electronics eBay Storeshttp://www.303electronics.com/ If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0
Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help. You-Tube video "wPjahOY5CDo" placeholder
You should be able to go into your printer preferences or properties settings by going to the "Printers & Devices" tab. If this is for Widows 8 or 8.1 I have not upgraded to either OS and have no clue as to their layout for access. In XP and 7 there is the option of changing your default settings from color/auto to black & white only. Make sure you hit the "APPLY" button to set it "OK" button doesn't always keep the settings locked in.
hey its machanism problem, the belt provided to moved the head will be getting jammed dude to heat of the rolers built for drying the image printed on paper, check the belt and hot rods.
You-Tube video "wPjahOY5CDo" placeholder
