20 Most Recent HP Photosmart C6380 All-In-One InkJet Printer - Page 5 Questions & Answers

Try this.You may uninstall the printer driver. Restart PC and try loading the printer driver afresh. Hope this solves ur problem.

Unistall product completely from your pc and then goto hp.com and search drivers for your all in one and then select operating system and follow prompts. It is there, I just checked. Good luck!

It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.

Here's the HP page that details the solutions for this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

To check the ink levels from the printer control panel1. Press Setup.2. Press the down arrow button to highlight Tools, and then press OK.3. Press the down arrow button to highlight Display Ink Gauge, and then press OK.The product displays a gauge that shows the estimated ink levels of all cartridgesinstalled.4. Press any button to return to the Tools menu.To check the ink levels from the HP Photosmart Software1. In the HP Solution Center, click Settings, point to Print Settings, and then clickPrinter Toolbox.NOTE: You can also open the Printer Toolbox from the Print Properties dialogbox. In the Print Properties dialog box, click the Features tab, and then click thePrinter Services button.The Printer Toolbox appears.2. Click the Estimated Ink Level tab.The estimated ink levels for the ink cartridges appear.Replace the ink cartridges

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3919448&x=7&y=8#N2995

Un install and re install drivers once again in auto play mode with original CD.

ink system failure 0xc19a0022

TRY THIS
Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say "Enter Special Key Combo"
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)
Press and release the "OK" button.
Display should say "Support". Use the Right arrow Key to look for "Reset Menu".
Press and release the "OK" button.
Press the right arrow key to look for "Partial Reset", press 'OK'
The printer will go off and will power on by itself, else wait for 20 seconds and power on the printer to complete reset

reset process for c6380

Hi Colleen,Try this > open a document (from the computer) and select print from the menu, - In the print screen window select 'properties' Or 'Preferences' or 'Properties'- In the next window click 'maintenance'- In the next window there will be many options to clean, align, nozzle check etc... , there click 'Ink cartridge settings'.- A small windows opens, there select black only. See the image- try printing, if it fails to print, just return the cartridge to the shop and get a genuine branded one. (dont forget to change the 'ink cartridge settings to normal to 'both black and color')Hope this help, if you are not able to fix it still, then better come to chat here , thanks!

Hi Colleen,Try this > open a document (from the computer) and select print from the menu, - In the print screen window select 'properties' Or 'Preferences' or 'Properties'- In the next window click 'maintenance'- In the next window there will be many options to clean, align, nozzle check etc etc... , there click 'Ink cartridge settings'.- A small windows opens, there select black only. See the image- try printing, if it fails to print, just return the crtridge to the shop and get a geniune branded one. (dont forget to change the 'inak cratridge settings to normal to 'both black and color')Hope this help, if you are not able to fix it still, then better come to chat http://www.fixya.com/marketplace/servicepage.aspx?srvid=17981 , thanks!