20 Most Recent HP Photosmart C6380 All-In-One InkJet Printer Questions & Answers


Hi,

This seems to be Printer failure error. The best you can expect the printer to work is with the steps below.

Remove all the cartridges from the printer. Wipe the electrical ( tiny golden contacts ) with Lint free cloth. Disconnect the power cord from back of printer and while holding the power and cancel button - connect the cord. Release the buttons after 2-3 seconds.

It should prompt you to install cartridges. Hope everything goes smooth, if not it could be hardware related issue. You can also contact HP on 1-800-474-6836 for further information.

Regards,
Sean

HP Photosmart... | Answered on Mar 23, 2020


Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

HP Photosmart... | Answered on Jan 31, 2020


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-System-Failure-message-0xc19a0036/m-p/281228

HP Photosmart... | Answered on Jan 30, 2019


Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks


HP Photosmart... | Answered on Jan 30, 2019


HP Photosmart... | Answered on Jan 30, 2019


Same fix for this printer

HP Photosmart... | Answered on Jan 30, 2019


With regards to your problem, please try the procedures below.
1. Reset the system numerous times. including disconnecting and reconnecting the power.
2. Followed the "Remove, clean, and reinstall the printhead" instructions - Did not work

Next step recommended: Replace the printhead If the steps above did not solve the problem, the printhead should be replaced.

HP Photosmart... | Answered on Aug 08, 2018


Your laptop needs to be connected to your wifi network and verified by opening a web page to a new page.

The printer needs to be connected to the wifi network name and the wifi password added as well. This is normally done via the display on the printer itself.

Then the two will 'see' each other.

HP Photosmart C6380 All in One Printer Software and Drivers

HP Photosmart... | Answered on Jan 02, 2018


To see which color is having an issue, go to printer control panel and select "settings" > Tools> Print report> Print Quality report. When the page prints out, you will see which color is the problem. After you have figured that out, make sure the problem is not with the cartridge.
If you see lines or missing colors, clean the printhead by removing it from printer(open cover, lift gray latch on the right side of the cartridges, remove cartridges and the printhead will easily slip out by pulling up)
then soak the printhead in half inch deep amount of window cleaning solution. Preferably warm. Let soak at least 3 hours. Dry out the printhead and wipe rear conacts from moisture and dirt. Reinstall into printer and see the results.
-Alex
303Electronics eBay Stores http://www.303electronics.com/

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

HP Photosmart... | Answered on Jun 01, 2017


Suggest you return it and buy Canon or Epson

HP Photosmart... | Answered on May 28, 2017


Contact HP for Care at 1-800-585-2494.

HP Photosmart... | Answered on Dec 15, 2016


Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help.
utube.png You-Tube video "wPjahOY5CDo" placeholder

HP Photosmart... | Answered on Aug 11, 2015


You should be able to go into your printer preferences or properties settings by going to the "Printers & Devices" tab. If this is for Widows 8 or 8.1 I have not upgraded to either OS and have no clue as to their layout for access. In XP and 7 there is the option of changing your default settings from color/auto to black & white only. Make sure you hit the "APPLY" button to set it "OK" button doesn't always keep the settings locked in.

HP Photosmart... | Answered on Nov 27, 2014


INSTALL ONLY BLACK CARTRIDGE THEN GIVE PRINT COMMAND.

HP Photosmart... | Answered on Nov 13, 2014

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