Precor C962i Treadmill 220V - Answered Questions & Fixed issues

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New running belt tracks to thr left

Adjusting Tension on a Treadmill Running Belt It is necessary to properly tension a treadmill belt when it is replaced. After time, a belt can stretch and may begin to slip. When this happens, it is necessary to adjust the tension of the running belt to stop it from slipping. Manufacturers of treadmills generally agree on one of three procedures for how to tension a treadmill running belt.
  1. Adjust for no slippage of the treadmill walking belt on the front roller (Often referred to as the "Stomp Test")
    1. This procedure works well for a previously installed belt that is now slipping.
    2. Underside of belt should be free of any glazing/wax buildup.
    3. Rollers must also be free of wax buildup.
    4. Be sure belt tracking/centering is correct before proceeding.
    5. The most popular speed for this adjustment is 2mph to 3mph.
    6. Try to slow the belt by applying pressure with your foot against the belt movement while grasping the handrails. If the running belt slow, slips or stops (and the front roller does not) adjust BOTH adjustment bolts 1/4 turn clockwise. Test again and repeat adjustment if necessary.
  2. This procedure requires two belt gauges or calipers
    1. This procedure works well when installing a new belt.
    2. This procedure requires you to stretch the belt. Depending on the manufacturer*, this varies between .4 and .6 percent. A dial on the gauge or caliper will indicate the amount of stretch. *Consult the owner/service manual for proper tension.
    3. If you are working on a previously tensioned belt you will need to release the tension before attaching the gauges or calipers.
  3. Gauges or Calipers unavailable
    1. Release the tension on the belt.
    2. Using a yard stick or tape measure, place two marks on the left and right edges of the belt and deck 36 inches apart (or 50 inches if you prefer).
    3. Adjust the left and right tensioning bolts until both sides measure 36 3/16 inches (or 50 1/4). This is equal to .5% of stretch.
    4. Test for proper tracking and tension, adjust if necessary.
How to Tension Treadmill Walking Belt that Slips
1/28/2015 3:14:46 PM • Precor C962i... • Answered on Jan 28, 2015 • 144 views
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Precor usa treadmill c962i error 41

Precor Error 41, Lift has not Responded in Acceptable Time Probable Cause Error 41 was present in early software versions and is no longer being used. Corrective Action If you encounter a unit that has software with an error 41, diagnose the same way you would if getting an error 40. Precor Error 41 Precor Error 40, No Lift Motion Detected Probable Cause 1. Blown lift fuse in lower PCA. 2. Lift motor is physically jammed and not able to move. 3. Bad lower PCA. 4. Bad lift capacitor. 5. Bad lift motor winding. 6. Bad interconnect cable between upper and lower PCA. 7. Bad upper PCA. Corrective Action
  1. Check the lift fuse from the lower PCA. Using an ohmmeter, the fuse should measure 1 ohm or less. If the reading is significantly high, replace the fuse. If the fuse is open, refer to steps 3 and 4 before continuing.
  2. Disconnect the lift motor from the ramp (elliptical) or lift platform (treadmill). If the lift nut or lift tube is jammed against the motor housing, turn the lift tube or lift nut away from the motor housing. If the lift was jammed, refer to step 3 before continuing. Calibrate the lift motor per the proper procedure for the unit being serviced and reattach the lift motor to the ramp (elliptical) or lift platform (treadmill). NOTICE: You must find and repair the cause for the jammed lift. Only re-calibrating the lift motor will not solve the problem.
  3. One of two modes can cause the lower PCA to fail. The lift switch could fail in an operated condition. If this happens the lift will move (either up or down) as soon as the unit powers up. The usual result is that the lift will be physically jammed as explained above, and probably also being cause for the lift fuse to blow. The lift switch could also fail in an open condition. If this happened, the lift would not operate in one direction. If either of these conditions occur the lower PCA needs replaced.
  4. Most units have the lift capacitor mounted inside the lift motor, and others use external lift capacitors. This information applies to units with the external lift capacitors. If the lift capacitor is shorted the lift fuse blows. Check the capacitor for a short using an ohm meter. Disconnect the capacitor from the lift motor and test. A good capacitor reads in the millions of ohms. Replace the capacitor if the reading is significantly low. Capacitor can also fail in the open condition which would result with the lift motor trying to run but not having normal power. Test the capacitor by measuring AC voltage across it. A good capacitor will read AC peak voltage while an open capacitor reads AC RMS voltage.
  5. When a lift motor winding is bad the lift will not operate in one or both directions depending upon the exact fault in the motor. Check the lift motor winding with an ohm meter. AC lift motors have a split winding (3 wires) and DC lift motors will have a single winding. Both windings must be checked on an AC lift motor. Normal winding readings could vary anywhere between 1 and 60 ohms, depending on the lift motor being tested. See the proper service manual for the motor being tested.
  6. Test unit with a known good interconnect cable. Replace the interconnect cable if necessary.
  7. Test unit with a known good upper PCA. Replace the lower PCA if necessary.
Precor Error Code 40
8/11/2014 4:31:44 PM • Precor C962i... • Answered on Aug 11, 2014 • 179 views
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Precor error 20

Precor Error Code 20 Error Code: 20 Manufacturer: Precor Model: All Models Error Description: Error 20, Too many Maximum Power Requests in 1 Second - The error 20 observes a treadmill's power bit reading when the treadmill was operating at speeds of 1 mph or less. Power bits indicate the relative time that the motor controller drive circuit is turned on. Power bits is an indication of the amount of power the load is demanding from the motor controller. Error 20 indicates that at a speed of 1 mile per hour or less, an excessive amount of power is being demanded from the motor controller for an excessive length of time. Possible Reason:
  1. Starting the running belt under a very heavy load can cause the error 20 to appear.
    1. The user (especially a heavier user) is standing on the running belt as they start the belt into motion.
  2. A badly worn deck and/or running belt can cause the error to appear when the user steps onto the belt.
  3. Badly worn drive motor brushes may not be making proper contact with the drive motor commutator causing the error to occur when the user steps onto the running belt. The unit may also slow down or become sluggish when the user steps onto the running belt.
  4. A leaky or shorted drive motor filter capacitor (on units equipped with SCR motor controller) could increase the current demand enough to cause the error.
  5. A leaky or shorted drive motor inductor (on units equipped with SCR motor controller) could increase the current demand enough to cause the error.
  6. The high power demand is caused by a shorted or de-magnetized drive motor.
Recommended Action:
  1. Instruct the user to straddle the running belt while starting the treadmill at a low speed, such as 1mph or less, and then step onto the running belt.
  2. Determine the amount of AC input current being drawn by the unit under no load and loaded conditions using a clamp on AC ammeter. The current displayed can be used to determine the condition of the deck and/or running belt. These same readings should be taken on a like unit, in good operating condition with a known good deck and running belt. The readings from the unit in good operationg condition can be used as the benchmark. Compare readings and replace* the deck and/or running belt if necessary. *Some units have a reversible deck. Be sure if the deck is being flipped or replaced, a new belt is installed on the new deck surface.*
  3. Inspect and repalce both drive motor brushes if necessary.
  4. Measure the AC input current without a load using a clamp on AC ammeter. Electrically isolate the filter capacitor from the drive motor circuit. The drive motor leads need be kept intact so the drive motor will operate with the filter capacitor removed from the circuit. Re-measure the no load AC input. If the AC input current is significantly lower, replace the filter capacitor.
  5. Measure the AC input current without a load using a clamp on AC ammeter. Electrically isolate the inductor from the drive motor circuit. The drive motor leads need be kept intact so the drive motor will operate with the inductor removed from the circuit. Re-measure the no load AC input. If the AC input current is significantly lower, replace the inductor.
  6. Swap the existing drive motor with a known good drive motor.
Precor Error Code 20 20 Too Many Maximum Power Request in 1 Sec
6/25/2014 9:50:56 PM • Precor C962i... • Answered on Jun 25, 2014 • 1,584 views
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My precor 100I AMT elliptical keeps resetting when you slow down. Anybody know what's causing this?

Check RPM Feedback: The most common cause for the timer to stop after 7 seconds on a Precor elliptical is NO RPM feedback. Start by checking the connection of the speed sensor to the lower board. If necessary, reset the connection. Also, inspect the magnet located on the user's right crank arm (versions 1 and 2) or the user's left crank arm (version 3). The magnet passes the speed sensor with each revolution of the crank arm. Ensure that the magnet is installed correctly, with its south pole facing the speed sensor. You can verify the magnet polarity using another magnet or a compass. Speed Sensor Spacing: Confirm that the spacing between the speed sensor and the magnet is within the range of 1/8" to 1/4". Adjust if necessary. Battery and Power: If your elliptical has a battery, check its status. A low battery could cause issues. Consider using the optional power adapter kit to ensure consistent power supply. Error Codes and Clearing Logs: Check for any error codes displayed on the console. Clear the error codes and power down the unit. Inspect cable connections to ensure they are fully seated. Power on the unit and monitor the error code log for any reoccurrence. Professional Assistance: If the issue persists, consider reaching out to professional repair services or contacting Precor support for further assistance.
4/21/2024 2:48:08 PM • Precor Exercise... • Answered 3 days ago • 310 views
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Precor EFX 556 cross trainer slow startup

Il existe deux raisons pour lesquelles votre v?lo elliptique Precor EFX 556 d?marre lentement. Tout d'abord, un probl?me ?lectrique, tel qu'un cordon d'alimentation mal branch? ou endommag?, ou m?me une prise d?fectueuse, pourrait survivre. Un condensateur d?fectueux ? l'int?rieur de l'appareil, qui peut causer des retards au moment de la mise sous tension, est une autre explication. Pour r?soudre ces probl?mes, commencez par v?rifier les connexions ?lectriques. Envisagez d'appeler un technicien qualifi? pour diagnostiquer et r?soudre un probl?me ?lectrique ou ?lectronique si le probl?me persiste.
10/30/2023 9:03:49 PM • Precor Exercise... • Answered on Oct 30, 2023 • 50 views
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My precor efx556 does not detect pedaling, how can i fix it?

hello there, check if the lift control system is detected the lift is moving in the opposite direction of the issued lift command. This error would happen when the lift was already in motion (typically downward) when a lift command in the opposite direction (lift upward) was issued.
9/5/2023 10:39:57 PM • Precor Exercise... • Answered on Sep 05, 2023 • 121 views
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What causes a slow boot up on a Precor EFX 546?

A slow boot up on a Precor EFX 546 elliptical machine can be caused by several factors, including:
  1. Low battery voltage: If the battery voltage is low, the machine may take longer to boot up. This can be due to a weak or old battery, or a problem with the battery charger.
  2. Dirty or corroded contacts: Dirt, dust, or corrosion on the battery contacts or other electrical contacts can interfere with the machine's ability to start up quickly.
  3. Faulty console or display board: If the console or display board is malfunctioning, it may take longer for the machine to boot up or may not boot up at all.
  4. Loose or damaged cables or connections: Loose or damaged cables or connections can prevent the machine from starting up properly and may cause a slow boot up.
  5. Outdated software: If the software on the machine is outdated, it may take longer for the machine to boot up or it may not start up at all.
To troubleshoot a slow boot up on a Precor EFX 546, you can try the following steps:
  1. Check the battery voltage and replace the battery if necessary.
  2. Clean the contacts on the battery and other electrical components.
  3. Inspect the cables and connections for damage or looseness.
  4. Check for any error codes or messages on the console or display board and consult the user manual for troubleshooting steps.
  5. Check for any available software updates and install them if necessary.
If none of these steps resolve the issue, you may need to contact a professional technician for further assistance.
2/27/2023 11:23:59 PM • Precor Exercise... • Answered on Feb 27, 2023 • 86 views
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Precor 556i / AXGE....Problema with the resistance. Can anybody help me?

Hey Fabian, it's possible that the resistance motor or sensors on your wife's Precor 556i/AXGE may need to be recalibrated. Try powering off the machine, unplugging it for a minute, and then plugging it back in to see if that resets the calibration. If the problem persists, you can try recalibrating the machine manually. There should be instructions in the user manual or online. If that doesn't work, then contacting customer service or a certified technician may be necessary. I hope this helps!
2/14/2023 9:41:43 AM • Precor Exercise... • Answered on Feb 14, 2023 • 106 views
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Precor 9.45 reset safety switch message wont go away

If you have checked the safety switch on your Precor 9.45 treadmill and everything seems to be intact, and the "reset safety switch" message still won't go away, it's possible that the switch itself is faulty or the console is not receiving the signal from the switch. You can try cleaning the switch and the area around it, and also check the wires that connect the switch to the console to make sure they are not damaged. If the switch or wires appear to be damaged, they may need to be replaced. If cleaning and checking the switch and wires doesn't resolve the issue, it's recommended that you contact the manufacturer or a qualified repair technician to further diagnose and fix the problem. They may be able to provide additional troubleshooting steps or suggest other possible solutions.
2/14/2023 3:54:06 AM • Precor Exercise... • Answered on Feb 14, 2023 • 115 views
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I have a Precor TRM211 treadmill. Trouble with the console display.

This is an error code for 1 of 2 things. Something was spilt on the display causing a detected malfunction. Or, you are experiencing a power sag where the unit is plugged in. Try an isolated AC circuit. (Nothing else is ON or plugged in)
2/24/2022 12:16:35 AM • Precor Exercise... • Answered on Feb 24, 2022 • 103 views
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Precor treadmill making squeaking noise when running fast

Two likely candidates: Belt or tread. Lubricating the tread would be the easiest starting point; but if you're running at 7 or more you've probably already thought of that. If the cover isn't too difficult to remove, you can expose the drive belt and the squeaking volume change would be an indicator that the drive belt is the problem.
2/8/2022 3:29:42 AM • Precor Exercise... • Answered on Feb 08, 2022 • 258 views
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No friction on my Precor EFX 546i.

Contact Precor direct. Details at the bottom of the page. It uses a non-standard method of resistance. https://www.precor.com/en-ca/efx%C2%AE-546i-elliptical-fitness-crosstrainer%E2%84%A2 ..
8/17/2021 5:37:06 PM • Precor Exercise... • Answered on Aug 17, 2021 • 168 views
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How do I charge the battery on my Precor eliptical 546i

You will need to replace the battery
6/1/2021 2:10:31 AM • Precor Exercise... • Answered on Jun 01, 2021 • 422 views
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Precor 956i Experience Series Treadmill. Why doesn't speed up button work?

A sticky button is the most likely cause https://www.google.com/search?q=Model+956i+won%27t+speed+up ..
4/23/2021 10:50:02 PM • Precor Exercise... • Answered on Apr 23, 2021 • 178 views
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I have a Precor EFX5.21S, getting error 42, old machine, is there a manual out there for this?

No idea, try google.
4/1/2021 11:37:23 AM • Precor Exercise... • Answered on Apr 01, 2021 • 112 views
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I have a precor 546i. want to charge empty bat. where is the "socket" of the machine for charging bat? ready to pay-but not register, paperwork and CC number...Will you help please

We are FIXYA dot com. We are not Precor and we certainly don't take credit card numbers. By 'charging bat', you mean battery for the display. The battery is mentioned 67 times in the manual. Press CTRL+F and type in 'battery'. Page 39 and 40, looks to be what you need. https://primofitnessusa.com/wp-content/uploads/2017/01/V3-precorefx-546i-V3-elliptical.pdf Links to Precor if you need to buy something?

EFX 546i Elliptical Fitness Crosstrainer - Precor (CA)

www.precor.com > en-ca > efx®-546i-elliptical-fitness-...
Durable 6-phase generator system has no contacting parts, reducing friction and wear, and provides 20 levels to tailor workouts with consistent resistance. The 20 ...

Precor EFX 546i Commercial Series Elliptical Fitness ...

www.amazon.ca > Precor-Commercial-Elliptical-Fitness...
The Precor EFT 546i elliptical has an adjustable cross ramp that allows users to select an angle between fifteen and forty degrees. This allows for isolation of the ... ..
2/2/2021 4:05:37 AM • Precor Exercise... • Answered on Feb 02, 2021 • 414 views
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