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Questions & Answers
Bad bucket switch or spring below it is not pushing up hard enough. - Stretch it.
Please rate 4 stars if this is helpful. Thanks and good luck!
on Oct 25, 2017
Mine is doing the same thing. The bucket is dry and the floor is flooded, so it is not an inability to condense, and it is not that the bucket has overflowed, and the bucket does not have a leak. It had been working great and then this suddenly started happening, it's as if the water is not flowing along the proper route and instead is gathering behind the bucket.
on Nov 09, 2015
Try cleaning out the air filter using cold water. I did not even know the unit had one until I had the same problem. Pull out the bucket. The filter is located where the front top edge of the bucket would be located if it were in the instrument. Remove it by pulling straight down. It may be taped to the instrument for shipping purposes. According to the manual, this should be done every month. I have had the machine since Katrina and this is the first time I have had a problem. Hope this helps.
on Jun 22, 2013
There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1& 2..
1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a analog unit
(No LED Screen) set the humidity extraction knob on Maximum.
2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.
3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.
4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.
5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air
temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
none of the above solves the problem, it may be a case of the
compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are
5 years old or older. It's rare in a unit younger than that. But, it
I hope this info will help you to troubleshoot & solve the problem. Thanks for choosing FixYa.
on Sep 13, 2011
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