20 Most Recent
Questions & Answers
Runs for a couple of minutes and then stops
Try cleaning out the air filter using cold water. I did not even know the unit had one until I had the same problem. Pull out the bucket. The filter is located where the front top edge of the bucket would be located if it were in the instrument. Remove it by pulling straight down. It may be taped to the instrument for shipping purposes. According to the manual, this should be done every month. I have had the machine since Katrina and this is the first time I have had a problem. Hope this helps.
The unit runs but no
There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1& 2..
1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a analog unit
(No LED Screen) set the humidity extraction knob on Maximum.
2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.
3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.
4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.
5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air
temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
none of the above solves the problem, it may be a case of the
compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are
5 years old or older. It's rare in a unit younger than that. But, it
I hope this info will help you to troubleshoot & solve the problem. Thanks for choosing FixYa.
Not finding what you are looking for?