20 Most Recent Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424 - Page 2 Questions & Answers

It sounds like the common line (white wire) may be broken or disconnected in the line going to the recepticle. When this happens the missing common line is somewhat created down the line through another device or appliance plugged into the same line. It would take too much typing time to explain how this happens but you should call in an electrician to test the circuit for you if you don't have the experience to do it yourself. If you plug in another device like a heater etc (like Jay suggested) and it barely runs, that is a good indicator of a bad common line. Don't continue to try using this line as you will burn out the compressor.

hey.. look for a 9 volt battery. its for the memory and power failures .. so it needs to be replaced ..

If you are referring to the black compressor at the bottom rear of the freezer then this is caused by its over-stressing - running continuously without proper ventilation.
This in turn can be caused by just 2 faults:
1 - either the thermostat and/or the control board are defective and keep the compressor running constantly .
2 - the coolant fluid (R410a in your case) has leaked out and the compressor tries to compensate by running faster what is still left in the circuit.
To find out which just measure the temperature inside: if it's lower than the set one it's the first cause and the thermostat and the control board will have to be tested and replaced, if it's higher it's the second cause and you will have to call a certified repairman that will have to locate the origin of the leak, solder it shut and recharge the circuit.

You have a plugged defrost drain line.Lokk on the very bottom and way way back to see if yu can see the drain. Also check underneath you lmay be able to get to it from there or else in back of freezer.Hope this helped.

You have a defrost drain that is plugged.You need to locate it and clean it out. Hope this helps.

A no power to the compressor is a good sign as far as being repairable is concerned. Locate the temperature control. Unplug the freezer and jumper the two main wires that connect to the control. Plug it in and if the unit runs replace the thermostat.

Does the unit have a digital control on the door? If so try unplugging the freezer for about ten seconds to reset the control. If they still flash replace the digital control. If you do not have the digital display, and its just an orange light at the bottom, then no worries they sometime flicker

When you say condensor you probably mean compressor. If the big metal motor at the back is making that noise that is your compressor. The compressor is either bad or the relay for the compressor is bad. I recommand replacing the relay first since it is your cheapest solution and then if that doesn't solve it then you can decide if you want to replace the compressor or not as this is not something you can do yourself and can be quite costly to do if you have a technician do it. Hope this helps.

James Memije
Head Technician
Accufix Appliance Service Centre

My freezer was purchased in February, 2004. It is a self defrosting freezer but ice has started forming along the bottom shelf and back wall. Also, after cleaning the freezer the other day it has stopped clycing. The freezer will stop running only if I turn it down to the #1 setting and then it will not come back on. If I turn it up to a higher setting the compressor will not stop running. It ran for over 24 hours and would not cycle unless I turned it off or set it at the #1 setting. When I unplugged it and pulled it away from the wall, there was a green water spot the size of a dinner plate underneath the freezer. Help!! Very Unhappy this freezer is only 6 years old. S in Phila.

It could be that your defrost system is faulty. If the freezer does not defrost now and then it will fill up the cooling fins with ice and get warm. The leaking could also be an indication of two much ice. Did you unplug it when it stopped working and then plug it back in?

dear sir /madam
i want know first how old your freezer if it,s so old then there can be possible rust problems and it.s have broken that area so please try to fill marine epoxy there. and try to contact with maintenance personnel for proper repair it.

hope answer the question
thank you
please vote !

youve guessed it its like you and me its getting ready to retire...
nearly time for a new unit.and you will be suprised to learn the new ones wont last as long as yours,but it will be cheaper to run.

May I get the make and model # so I can help you more.

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer


Water Running in efrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

use a strong solution of clorine bleach(in a spray bottle) to get into every nook and cranny/drainholes/drip trays/door seals and wipe dry(clorine is a gas and will dissipate within an hour or so)then wipe over interior with a damp cloth and plenty of bicarb,leave to dry and leave any bicarb residual inside fridge as this will absorb any smells left.leave door open for about a day in a warm (ish) room, this is the only way of deoderising......

check your electrical outlet the freezer plugs into using a lamp
if it won't turn on check and, reset the house circuit breaker.