20 Most Recent Kenmore 30 in. 42701 / 42702 / 42709 Electric Cooktop - Page 2 Questions & Answers

You need to check the switches. If no problems with the switches it is in the circuit for the indicator light. This is easy to check and the parts are inexpensive. There is a video at www.appliancehelponline.com/servicemanual.html that will walk you thru performing these checks.

Ok if the wire arced on something then the breaker either half tripped and is not sending the correct power or something is shorted the control maybe. Go to the breaker box and flip the breaker on and off then try!! or Many times a surface burner element can burn out. Look for obvious signs such as breaks or bubbles on the surface, loose or corroded wire connections, and test the elements for continuity. Sometimes the element receptacle or the element ends can get burned out or loose, causing a poor connection or no connection. If this is happening, you should turn the power supply off, and remove the element to inspect the plugs and receptacle. If you see burn marks or corrosion, it's time to replace the bad part. You can also check the terminal ends by lifting them out and looking to see if they got bent and have lost connection. Straighten the ends and re-seat the element if it had bent ends.
Thank You

the "hot top" indicator lamp is switched by a contact on the plate cut-out. sometimes this cut-out is available as a separate part but often must fit complete plate. by plate i mean the bit that gets hot!

hot surface light is turned on by a auxiliary switch across the plate. it is possible that the switch has stuck in the closed position. it is also possible that the plate is not turning off. feel the plate and check if it is at all warm. if not, then the auxialuary switch is stuck closed. not dangerous. to fix means replacing the limiter which is the rod you can see across the plate. sometimes you can only get the complete plate with limiter which is a bit pricey

hi my name is mark, a service tech needs to check the voltage to the cook top. you will probably find improper voltage. check data plate for proper voltage should be 208v or 230v depending onwhere you live.

There are a series of holes in the burner leading down from the main flame area to the pilot tube, ensure the holes are not plugged/restricted.

4 to 5 inches

Burner control feel loose? Wheter it is or isnt that is probaly where your problem is..

SOMETHING DOENST SOUND RIGHT ABOUT THAT AT ALL. i would contact an electrician, would not even want to venture a guess as to whats goin on . let alone advise to hook up a ground to a nuteral and cap the nuetral.theres somehtin up there . i would call in a pro on that one

Brown, I need the first 3 letters of that model number. This model number is not complete, it comes up as a television...Catriver..post back.

sounds like knob needs replacing (broken).

so does mine

Check out stovedecals.com - they offer Kenmore stove decals for your stove or cooktop.

Clear the lock mechanism -- as indicated by the DOOR LOC light -- by pressing and holding in the oven door light switch for 20 to 30 seconds. While the switch is depressed, the latch motor will gradually withdraw the lock, allowing you to open your oven door.

Shut your gas off at the tank or meter valve. Open windows and doors and vacate. Call an appliance or gas technician!

Suggest down load the owners manual online and reference error codes.

no body at fixya site will do anything you have to contact the service agent direct yourself to book a service