20 Most Recent Kenmore 73952 / 73954 / 73959 Top Freezer Refrigerator Questions & Answers


You need to remove the evaporator cover panel in the back. On some models this is easy, just a few screws, on others it is more difficult and if there is an icemaker it must be removed. Once you can see the evaporator coi, the defrost water drain is below it. **** it out and clear any ice.

Kenmore 73952 /... | Answered on Jun 24, 2011


Sounds like you mad have a bad relay or overload on the compressor. I would also check your condenser fan motor to make sure its running and blowing air on the compressor to cool it. If its not running the compressor may be overheating and shutting off on its overload. If the condenser fan motor is running I would assume that you would need a new relay and overload it will come in a kit. Usually it will make a clicking sound when the compressor is TRYING to start and then shuts off on its overload if the start components are bad.
Hope this helps _MJ_

Kenmore 73952 /... | Answered on Feb 07, 2010


It sounds like there is an issue with the drain tube from the freezer to the compressor pan. If it is open at the bottom then it will allow warm moist air to form an ice plug in the tube which will not allow water to flow out during a defrost, this will gradually build up then stop the freezer from functioning normally. This will be shown by large formation of clear solid/layered ice. Alternately if it is plugged with some foreign object then it will end up doing the same thing. The next time you do a defrost verify that there is water coming out to the pan at the compressor if not the tube will have to be cleared. The best way is compressed air but not too much since this is just a plastic tube. the obstruction should be blown out the top.

There should be a small trap on the bottom of the drain tube kind of like the one under the kitchen sink if it is not there then you will have to either make one or get one from your local parts dealer.

Kenmore 73952 /... | Answered on Jul 28, 2008


Need a model # check for power starting at end of power cord where attaches to refrigertor

Kenmore 73952 /... | Answered on Sep 15, 2007


Need a model # ... mostly likey better to just replace ice maker if that old.. 12-15 if same age as ref.

Kenmore 73952 /... | Answered on Sep 07, 2007


test: first, turn off water supply to frig. then dry up all water. then ensure frig is running at right temperature. now gradually turn on water and observe where leak is. My guess is it is overflowing the ice-maker. there is an adjustment for this. pop off the cover over the end of the ice-maker. look for a screw adjustment. turn it counterclockwise.

Kenmore 73952 /... | Answered on Aug 23, 2007


try turning down water pressure or reduce flow into ice maker by turning tap partially off, this should resolve problem. Regards Advisor

Kenmore 73952 /... | Answered on Aug 23, 2007


call a local repair service you might need a new air damper motor

Kenmore... | Answered on Mar 24, 2020


if I could see it perhaps I could tell however have never seen one

Kenmore... | Answered on Mar 23, 2020


Check to see if the unit it level, sounds like it is not. The unit may be like a Samsung model that has this issue. The tray that catches the ice is supposed to be slanted towards the back of the unit.

Kenmore... | Answered on Mar 21, 2020


go find the manual at sears website and check it out

Kenmore... | Answered on Mar 15, 2020


Evaporator fan may be variable speed depending on need. Spray the motor bearing with dry silicone spray.
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Kenmore... | Answered on Mar 10, 2020


Pull it out and clean the back. When you re position it, put it in a slightly different spot. If it has a kick strip and filter at the bottom, clean that too. The humming is caused by harmonics and just needs a small change to get rid of it.

Kenmore... | Answered on Mar 09, 2020


This can be a complex problem. Test whether the defrost heater circuit is getting 120 v from the main control board. If it is getting the voltage, the main control board is okay. You could have a broken heating element or a blown fuse in the defrost control assembly. Here's a video for a different error code that shows how to access the freezer evaporator in that type of refrigerator: youtube.com/watch?v=a4MdwuoN3jc Unplug the refrigerator and use the procedure in that video to remove the evaporator cover in the freezer. Check the resistance through the defrost heater and replace it if it's electrical open (measures infinite resistance). If the defrost heater is okay, you may need to replace the defrost control assembly which contains the defrost thermistor and fuse. You might want to call a service person on this.

Kenmore... | Answered on Feb 19, 2020

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