20 Most Recent Kenmore 72912 / 72914 / 72919 Bottom Freezer Refrigerator Questions & Answers


the higher the # the colder the tempt / hope this helped mm

Kenmore 72912 /... | Answered on Nov 21, 2015


Glen you keep adjusting but before that try to find this unusual problem. On its own, doesthe freezer door close witha thud? If not it needs adjustment otherwise other problems could surface.

Kenmore 72912 /... | Answered on Mar 03, 2014


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

;'';

Kenmore 72912 /... | Answered on Aug 22, 2011


From what I can see, and I may be wrong, the icemaker you have is the one with the timer enclosed in the front of the unit. It sounds like the icemaker either isn't dumping the ice or, is overfilling the tray, either because the ice is not dumping and refilling tray or, onerfilling on the fill of tray. If it is the icemaker I'm thinking of, when you pull the front off the icemaker, you will see gears that turn by a motor. If the uni is not dumping ice, the heater is proboably not working or the motor is not running to dump ice out of tray. Thus, the bin is filling with water and freezing. this is the breakdown of your icemaker. You'll habe to keep an eye on it but, you may have to replace the icemaker:
http://www.searspartsdirect.com/partsdirect/partsdirect/showSubComp.pd?imageUrl=http%3a%2f%2fc.searspartsdirect.com%2flis_png%2fPLDM%2fM0703007-00009.png

Kenmore 72912 /... | Answered on May 31, 2011


Hi bllgrrsn,

If you're looking for the manual of your machine you can find it here. Please click the link below for you to be forwarded to the official support site of Kenmore.

KENMORE Support site

Hope it helps.

Thank you for using FixYa.

Kenmore 72912 /... | Answered on Mar 24, 2011


you are having a defrost issue then heres why this is a guide or tip i wrote for this site on why this happens
how the defrost system works Here is what's happening when you have a malfunction in the defrost system.

  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode.When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool the defrost cycle is made up of 4 functioning parts the defrost timer, the defrost heater, the defrost thermostat and the fan .I will go through what each of these do
The Defrost timer Some refrigerators have a defrost timer. This type works like a clock. Every eight hours or so the machine hits the defrost spot and that's when defrost occurs Some refrigerators have an Adaptive Defrost Control. This is what makes a refrigerator energy efficient. It varys the length of time it takes the machine to go into defrost.So instead of energy hogging heater coming on every 8 hrs it could be different due to how many times you open the doors and how many times the compressor has run some models dont have a defrost timer and instead use a control board that works just like the timer it is usually located in the rear of the machine under a metal panel.
Defrost Thermostat
This is the component that controls how long the heater stays on when the machine is in defrost mode. Say the defrost cycle is thirty minutes, the heater may only be on for ten of those thirty minutes on the timer controls. On Adaptive Defrost Controls, when the heater shuts off, shortly after the machine exits defrost mode. Basically if the heater only stays on for ten minutes, the whole defrost cycle will only be about 12 or 13 minutes long.
Basically when the heater comes on, it starts to melt the frost on the evaporator. Once all the ice and frost is gone, the temperature behind the panel will start to rise. Once the temperature behind the panel rises to a certain temperature, the thermostat will break the current of electricity going to the heater. Bam, it shuts off and prevents your freezer from becoming a sauna, or an oven. I'm sure you get the drift. The heater is on the bottom of the evaporator coils and the defrost thermostat sits on top of the evaporator coils.
Defrost Heater
This one should be pretty simple. By now if you have read this far you should already know what this does and how important is it. Some defrost heaters are a coil of wire in a glass tube under the evaporator coils. Works like a light bulb basically. The other style looks like the bake element in your stove. They both get red hot either way and melt the frost.
The Fan
Some dont consider this to be part of the defrost cycle but if the fan is not working then the air is trapped inside the freezer and sometimes can cause the same ice up situation which is why I say to always look at the fan first
Continuity tests can be done to check the defrost thermostat and the defrost heater you can also do an ohms test between terminal 1 and 3 on your defrost timer which will tell if the motor section of the timer is good then you can check between terminals 1 and 4 to by doing a continiuity test which is to the compressor and tells the compressor how long to run if you turn the timer till you hear the click it goes into position to and you can do a continuity test on the heater between terminals 1 and 2 and then you can do a continuty test on these two terminals as well And here is the guide to how your defrost cycle work if you have any further questions message me back and please remember to rank how this opinion has helped it allows me to help others in similar situations in the future Thanks Rick

Kenmore 72912 /... | Answered on Feb 06, 2011


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


heatman101

Kenmore 72912 /... | Answered on Feb 04, 2011


on the top right hand side of the refrigerator you should see little screw cover caps,, also on the door and on the bottom of the door. remove these caps -- now remove the screws that hold the hinges for the door and just switch everything over to the other side. everything is a mirror image of the other side --- where there is a screw that holds the hinge on one side -- there will be a screw hole on the other side that is covered by a finish cap,,, same thing with the hinge pin hole. tighten everything up and use the finish caps to plug up the now exposed holes and there you go -- right hand opening door.
if you have any troubles -- just write me back here and I will do my best to walk you through it.

c...

Kenmore 72912 /... | Answered on Feb 03, 2011


Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Kenmore 72912 /... | Answered on Dec 27, 2010


Sorry to read about your problem, I hope this helps you out.

unplug and plug back in wait about 10 secs..see if that clears the issue

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Kenmore 72912 /... | Answered on Dec 24, 2010


you have a problem with the defrost...
1. Defective heat coil
2. Defective defrost sensor
3. Defective defrost cycle timer
any one above can be the problem

Kenmore 72912 /... | Answered on Dec 19, 2010


therther is ice built up on the vent in the back of freezer use a hair dryer and melt the ice in the vent and it should be fine

Kenmore 72912 /... | Answered on Dec 07, 2010


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Refrigerator or Freezer not Cooling or Getting Cold


heatman101

...................

Kenmore 72912 /... | Answered on Nov 19, 2010

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