20 Most Recent Saeco VIA Venezia - Page 9 Questions & Answers

i cannot get pump to activate either

Hi,

Try to prime the machine.
Open the steam knob and press the buttom for coffee, when the water comes, close the steam knob.

Hi,

Contact Saeco Australia to see if they can help you.

Saeco Australia Pty Ltd

6/87 Newlands Road Reservoir
Victoria 3073
Australia
Tel.: +61 3 94624949
Fax: +61 3 94624955
E-mail: [email protected]

/Mirran

Hi,

What kind of machine do you have, there will be a type number on the machine like SINXXX, SUPXXX

Hi,

I think you have lime deposit in the element, try to decalcify yor machine.

Hi there!

Yes I would say so. - Wel done in finding it.

Unusual for it to go this way - usually just goes open circuit.

Hope this helps you. If so, please take a moment to rate as Fixya!

(For some strange reason My account is playing up, and giving answers as a guest, But it's me - Richie_asg1. )

Have you descaled your machine? If so, it could be that your steam valve may need to be replaced.
Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

Best suggestion at this time is to have an Authorized SAECO Service Center check your machine. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

Try descaling the machine. Saeco has a suitable solution, although the user manual says 'you may use any commercially available non-toxic descaling agent.' The instructions are set out in the user manual, and are usually on the descaling agent label. It is important to descale regularly, at least every 4-6 months. 

hi i have experienced the same thing and stumbled accross the solution if you take the main cover off and look at tha tank there are 3 heat sensors the centre one has a tiny reset button in the centre of it just push it down and you should hear a click
let me know if it fixes it
[email protected]

It sounds like your steam thermostat is bad and needs to be replaced. Be careful, in this situation the machine will not stop heating and you could get hurt. I would recommend getting the machine repaired or if you would like to try it yourself you can contact us on our website and we would be glad to provide you with the correct part.

Saeco cleaning supplies and parts.
www.CeriniCoffee.com

The brew values are blocked , you need to get it serviced it will fix the issue.................







good luck...........

I solved it by finding the missing part.

Thanks.

The coffe maker has a heat fuse attached to the side of the pump so when over heats that melts and does not damage the coffee maker
They charge $100 to replace which is a bit tough, you could bypass easily but could damage the machine if not careful
as we have two and one has just stopped pumping, not picking up water so maybe worn valves and I just have it all to bits and noted the heat fuse on the side of the pump

they have a heat fuse attached to the side of the pump so when you do what you did that melts and does not damage the coffee maker
They charge $100 to replace which is a bit tough, you could bypass easily but could damage to machine it not careful
as we have two and one has just stopped pumping, not picking up water so maybe worn valves and I just have it all to bits and saw the heat fuse on the side of the pump,

Espresso Machine pump
http://216.244.99.185/ulka_pump_41w.asp

Make sure the containers are tightly in place and check the door sensors ( the magnetic sensors may need replacing). Also, consider trying to completely power off the machine, wait a few minutes, and start it back up.

For some reason, people don't think too often about how dirty the ventilation system is, even though it is essentially the air they breathe indoors. I think it is very important to at least sometimes do Ventilation smoke test, and also contact experienced specialists who can quickly and efficiently clean the ventilation. Such services are also provided by Grease Gone.