20 Most Recent KitchenAid 31 in. KGCC505 Gas Cooktop Questions & Answers


Constant sparking

I don't have a Thermador cooktop but here is ma taught. Could you unplug the two faulty igniters and see if problem remained Could you plug one of the faulty igniter at the location of a good one. The goal is to isolate the problem. Is it the igniter or the electronic board. Faulty ground problem may occur also after an spillover on the stove. In that case, use a cotton swab dipped in scrubbing alcool and clean the spark area on the igniter and the burner. Good luck
5/4/2017 1:07:24 PM • KitchenAid 31... • Answered on May 04, 2017

Electric ignitors will not shut off gas cooktop range

this video shows how to replace everything on your cooktop, at will help you troubleshoot!
10/16/2014 6:20:22 AM • KitchenAid 31... • Answered on Oct 16, 2014

My gas glass cooktop keeps

That was a really smart idea to unplug your cooktop and let it dry out. Many times that fixes the problem, however, if the problem returns as in your case it is time to replace the wire harness. Their are 4x switches associated and directly under the 4x burner knobs. Moisture can case a short and send a false single to ignite the burner when nothing has been turned on. Take a look at this picture from the link. Number 12 is the wire harness that has failed.
You can purchase this switch by typing in the model number on a appliance parts website and doing a search.
If you are handy here are some general steps to remove and replace the bad igniter/switch harness.
  1. Take off all the grates and burner caps
  2. Unplug the unit and turn off the gas line
  3. Un-screw the 2x screws on each burner
  4. Remove burners and knobs
  5. Lift up on the cooktop cover separate it from the burner box
  6. Pop off the wire harness switches one by one and observe the way it comes off
  7. Place the new wire harness into place and snap in switches then connect wires
  8. Reinstall all components
Fasten everything down and retest unit. This job should take around 45min to 1hr to complete.
Please rate me "4 thumbs" if this free answer was helpful to you. Always the best of luck!
12/17/2010 5:13:27 PM • KitchenAid 31... • Answered on Dec 17, 2010

Electric igniter continually clicks spontaneously

clean any debris around all the spark electrodes and any ground points near each electrode,food or grease will make them do this,make sure you use a cleaner like isopropyl alcohol or a greaseless cleaner and let dry good before starting unit,if this doesn't resolve the problem,then you need a new spark/ignition module for the unit,but this first step is much cheaper
4/9/2010 10:40:28 PM • KitchenAid 31... • Answered on Apr 09, 2010

Every cleaner i use on the glass top leaves

Try glass plus. Windex has an oil-base and doesn't work as well.
3/30/2009 10:45:41 PM • KitchenAid 31... • Answered on Mar 30, 2009

Spark igniters on the burners fire continuously

When cleaning, if the control switches get damp, they will react as you describe.
Unplug the appliance, use a hair dryer and attempt to dry the switches.
Leave it unplugged overnight and try them again tomorrow.
They will eventually dry and be OK.
2/24/2009 1:06:40 AM • KitchenAid 31... • Answered on Feb 24, 2009

My Kitchen aid cooktop model number KECC667BBL won't turn on

Mis-wired or the new control panel is faulty. Call them back, it is under repair warranty. The parts aren't cheap! https://www.searspartsdirect.com/model/41v4g0ja62-000593/kitchenaid-kecc667bbl01-electric-cooktop-parts ..
2/9/2022 7:12:27 PM • KitchenAid... • Answered on Feb 09, 2022

My intermittent ignition device on kitchen aid stove is not clicking.

igniter failed
2/1/2022 2:58:28 PM • KitchenAid... • Answered on Feb 01, 2022

Kitchenaid Electric cooktop KECCD805HBL3 Left front 8" eye only cycles at high heat no matter what the setting. Do I need a new eye or switch or both?

Almost certainly the switch, not the element, Had the same problem on a different stove - went to 10 no matter what the knob was set to. Here is a parts list, you should be able to get the part from a local appliance part seller. I used ReliableParts in my town. https://www.partselect.com/ModelSections.aspx?ModelID=815598&ModelNum=KECD805HBL3&mfgModelNum=&ManufactureID=3&Selected=ZPGZLZRB&Position=2&mfg=Whirlpool&Type=Cooktop&Mark=2
10/31/2019 9:34:41 PM • KitchenAid... • Answered on Oct 31, 2019

I'm installing a kitchen aid cooktop. How do you attatch brackets on cooktop installation?

They go under the counter and they are screwed in place
2/7/2017 12:14:50 AM • KitchenAid... • Answered on Feb 07, 2017

After we had a tech to fix the glass top and one burner, the f1:e1 code came out and kept beeping. I was told it could be the control board problem. Could it be loosen wiring problem too?

Hi, Need model number of your range to answer this question. Is this gas or electric? Is this a freestanding range or cooktop because I only can find information on ranges with this fault code given. All should EEPROM communication error which is a communication error on start up. when the top was damaged was the unit being used? Was water or liquid a factor when this damage happened? A loose wire would be a different error code or fault code like a F2 - E1 or E2, not your code given. I hope this helps, need more information. Thanks I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249
4/19/2016 12:17:22 PM • KitchenAid... • Answered on Apr 19, 2016

After we had a tech replacing a new glass cooktop and one burner, the f1:e1 came out and kept beeping. could it be loosen wire or the problem of the control board?

Call the repair company to come back. It's possible he didn't hook something up right. ...
4/17/2016 6:02:40 PM • KitchenAid... • Answered on Apr 17, 2016
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