20 Most Recent Moen & Replacement Cartridge - Page 5 Questions & Answers

the cartridge is not installed properly---the out let holes aare not lined up inside the valve body

1- turn main house water valve off.
2- turn shower on to relieve pressure from the system.
3- remove handle by either popping center plastic cap off to reveal a screw or looking for a set screw on the underside of the handle. Depending on which one you have, then remove the screw.
4- once screw is removed, the handle should pull off.
5- the cartridge will be retained by a cotter pin like piece of metal. Usually takes some needle nose pliers to pull up to remove. Then take pliers and pull cartridge out.

Hope this helps and let me know if you run into any more questions.

No they come from Moen greased up already

It is stuck, they come out very hard and a puller is made to make removal easier.

if it is a 2 handle faucet, (thinking that because of the cartridge number) then you take the handle off. There will either be a nut that you can use a crescent wrench on or it could be the type that has a recessed nut....if that is the case there is an inexpensive tool you will need to reach down inside to undo the nut that is holding the cartridge in. Once the nut is off...you grab the top of the cartridge with a pair of channel locks and pull it out....reverse the steps for install.

remove and recheck cartridge may not be seated correctly

if it is dripping from the spout then there is a cartridge that needs replaced...1225 for the single handle type and 1224 for the 2 handle type. Moen does not use O-rings in their valves. If it leaking around the base of the spout there is an oring kit that you will need and you will have to pull the spout off to access them. Most Moen faucets use a 117 kit for the spout but there are some different ones.

there is a little plastic tool that comes with a new cartridge....you use it to turn the cartridge back and forth....breaking the seal that has formed between the rubber on the outside of the cartridge and the inner wall of the valve. After doing that you should be able use a pair of channel locks to pull the cartridge out.

If you call Call: 1-800-BUY-MOEN (1-800-289-6636)
8:00 am to 8:00 pm Monday thru Friday
8:00 am to 6:30 pm on Saturdays EST. and give them model number they will send you the parts.

Make sure that you did not pinch an O ring seal when you were installing the cartridge. If so replace O ring. when installing new cartridge try putting a little Vaseline on all the O rings. It will seal better. It is rare but you could have purchased a defective cartridge. Never buy a cartridge if the package was opened because maybe someone just needed the O ring that is making your faucet leak :-)

In some cases I have had to cut the handles off. But before we go that far, check for any allen type screws int the handle, If the is a screw through the top you can drill it out, since you are replacing the valve anyway.

The proper fix for this is to hone out the scratches

take steel wool and wrap it around a dowel or piece of wood or ust stuff it into the housing and turn back and forth to smoth out the scratch

if the scratch is real dep you wll have to go to harbor freight and get a honing tol that fits on the end of a drill

the stem should have some type of crown washer that you should be able to get an assortment from lowes , ace or hd

If you are asing for a recommendation for a good silicone I always use GE silicone it is the best

as a last resort (if nothing else works to stop leak

I would take cartridge wall and streatch teflon tape as tight and smooth as possible to block water coming up between housing and
cartrideg this is not recomended by mfg just a spa (my initials) certified suggestion

Good luck

If the water is off but still coming through, open a tap or two on one of the lower levels.

Basically the old stem does come out thru the top of the valve. Hopefully Moen sent you the tool to do this job. The tool is a 3/4"diameter about 4 inches long. Even on one end and two little tabs on the other.

Take the handle off stem. Remove the upper retaining nut, usually chrome. Pull out the two plastic upper stem pieces. Insert the 2 tabbed end into the stem area. You will feel the tab drop into the retainer ring. Slowly rotate the retainer ring out Counterclockwise. After the retainer ring is out then put the long screw in the stem and pull it out. Sometimes a little leverage helps here.

You will have TWO retainer nuts. The first one is easy just under the handle, the second will require the special insert tool.

Please rate this response and good luck, Phil

For my 20 year old Moen 1222, I found the outer O-ring supplied with the OEM part was slightly too large to overcome the beveled brass edge near where the key fits. I reused the old, failed part's O-ring and it went in fine. If you do this method, you should check for leaks prior to restoring. I find Moen is not my preferred supplier of choice for plumbing fixtures.

It sounds like the 1222 cartridge is not compatible with your faucet. You may need to replace the cartridge with the correct one for your faucet. If you are unsure of the correct cartridge, you can contact Moen directly for assistance.

Sounds like your replacement kit is missing a part or not installed properly. Could be a washer not in place or a valve not working properly.

There could be several reasons why your Moen 3838 Castlebar Four Function Showerhead is suddenly gushing water from the base when in shower mode. Some possible causes include:

1. Clogged showerhead: If the showerhead is clogged with mineral buildup or debris, water may not be able to pass through properly, causing it to gush out of the base.
2. Leaky diverter valve: The diverter valve is responsible for directing water to the showerhead. If it is damaged or worn, water may leak out of the base of the showerhead.
3. Damaged showerhead: If the showerhead itself is damaged, water may be able to leak out of the base.
4. Incorrect installation: If the showerhead was not installed properly, water may leak out of the base.
5. Loose or damaged O-ring: An O-ring is a small ring that seals the connection between the showerhead and the water supply. If the O-ring is missing or damaged, water may leak out of the base.

It is best to check the instruction manual and troubleshoot the issue or contact Moen support if needed. If the issue is not resolved by troubleshooting, it may be best to consult a plumber or contact Moen support for further assistance.

It sounds like you are experiencing an issue with the installation of the Moen 1222 cartridge in your faucet. The Moen 1222 cartridge is designed to be a direct replacement for the Moen 96909 cartridge, so it should fit in the same way. If the 1222 cartridge is not going in far enough for you to reinstall the clip, there may be a problem with the cartridge or with the faucet itself.

Here are a few things you can try to troubleshoot the issue:

Make sure the cartridge is oriented correctly: The Moen 1222 cartridge has a specific orientation that it must be installed in to work properly. Make sure that the cartridge is oriented correctly and that the stem is facing the right direction.

Check for any obstructions: Make sure that there are no obstructions in the bore or in the faucet that could be preventing the cartridge from being fully seated.

Make sure the faucet is properly disassembled: If the faucet was not properly disassembled before installing the new cartridge, it may not be seated correctly. Make sure that all of the internal parts of the faucet have been removed before attempting to install the new cartridge.

If these troubleshooting steps do not resolve the issue, it may be necessary to seek the assistance of a professional plumber. It is also possible that the Moen 1222 cartridge is defective, in which case you may need to return it for a replacement.

Two possible options i can think of. 1) the hot water valve at the hot water tank is partially closed. look for a lever that can be opened fully. the valve could have become faulty. 2) a copper line from the tank to the faucet might be bent somewhere in the middle

Not easy but drill it out .