20 Most Recent
Moen & Replacement Cartridge Questions & Answers
We are trying to put the retaining clip back in
The Cartridge probably isn't in all the way. Pushing it in by hand doesn't always seat it properly.
Make sure the clear plastic is centered in the gap where you push the clip in, then a few gentle taps with the wrench, followed by pushing around the edges (the black part) with a flat-blade screwdriver gets it all the way in.
If the cartridge is aligned and seated right, the clip should slide right in. If you have to force it, the cartridge is not in right.
5/19/2022 2:09:40 AM •
Moen &...
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Answered
on May 19, 2022
New MOEN 1222 cartridge leaks
remove it and carefully inspect it, you might have scuff'd up the rubber's on the cartridge when you inserted new one.clean out,look in hous'ing for any foriegn mat.etc .you may need another new cart.
4/17/2019 4:07:49 PM •
Moen &...
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Answered
on Apr 17, 2019
Moen water flow restricted and only warm
Not sure about your particular valve, but most newer shower valves have an anti-scald limiter that stops the handle from turning too far to the hot water side. Check for a ring or a pin under the handle that can be set in different positions. It will need to be moved clockwise to allow the handle to rotate farther to hot.
Hope that helps. If you have trouble finding it, try looking up a diagram for the valve model.
7/9/2017 4:15:22 AM •
Moen &...
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Answered
on Jul 09, 2017
Removal of moen #1248 cartridge
That was exactly the solution I needed for my Jacuzi bath tub with the two handle faucet. The use of the screw in the top of the cartridge was needed to be able to get a strong enough hold on the cartridge stem. Mine is all recessed about 2 1/2 inches so I grabbed the screw head and stem with long nose pliers, and then clamped down on the pliers with a set of adjustable pliers, and then used a 1/2 block of wood as a lever to get pressure on. That got the cartridge to pop out! Thanks!
1/6/2016 12:43:49 PM •
Moen &...
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Answered
on Jan 06, 2016
How do I remove the old one
First you must determine if your shower faucet is posi-temp or if it has a separate balancing spool. The posi-temp takes a 1222 cartridge and the other type takes a 1225 cartridge. Remove the handle. There is a horse shoe clip which is removed from the top of the cartridge. A cartridge puller is highly reccomended. There are two different kinds. On the brass stem inside the cart. there is a notch. Make note of its position as this determines which side hot and cold are on. Pull the cartridge by twisting back and forth while pulling. Lubricate the inside of the cartridge barrel with faucet grease. No motor oil, vaseline or WD-40! They all eat rubber. Insert cart. and retainer clip. Install handle.
8/11/2014 10:05:18 PM •
Moen &...
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Answered
on Aug 11, 2014
Low hot water pressure in kitchen faucet
I have moen kitchen faucet # 7560 and water pressure very low. What should I do? We check water flow in pipe it is ok. I changed cartridge as well as pipe nothing help. Please let me know. thanks
6/10/2014 2:34:43 PM •
Moen &...
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Answered
on Jun 10, 2014
Installed a new faucet and no water comes out
Since your question is so vague (is it a shower, tub/shower, lavatory, kit. sink or laundry tub faucet) I'd have to say that the flow restrictor in the aerators or showerhead is clogged up. Just unscrew and remove and either clean aerator or sh.head out and/or remove flow restrictor permanently. If that doesn't work turn off water and disconnect supply tubes from faucet and run them into a bucket and turn water back on to check for volume. If you have plenty of water at supplies then remove faucet and take defective faucet back to where it was bought and get another one!
6/9/2014 6:52:57 AM •
Moen &...
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Answered
on Jun 09, 2014
How can i get a cartridge to last more then a
The life span is relevant to the particulate matter in your water. Find dirt (which is normal) damages the o rings. Your description did not specify how the units were failing. You may consider a prefilter, but that is also a maintenance concern. Forntunately, your faucet has lifetime warranty, but that is little help when you need to change the cartridge all of the time.
MAybe a whole house filter, to take out the big chunks...
3/8/2014 1:49:54 PM •
Moen &...
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Answered
on Mar 08, 2014
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