20 Most Recent KitchenAid KSSP48QMS Side by Side Refrigerator - Page 7 Questions & Answers

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Kitchenaid superba ksra22fkss00 side by side fridge. The freezer temperature too cold.

Even though the freezer thermistor passes the test, it's bad. The test only sees if the thermistor is open circuit or grounded. These thermistors can send bad information to board. Replace the freezer thermistor and I think that will solve your issue. Good Luck
10/20/2017 3:19:22 PM • KitchenAid... • Answered on Oct 20, 2017
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We lost electric to our KitchenAid refrigerator freezer due to hurricane. Electric has been restored and we can hear the motor running but it's not cooling. It's been two days.

That's tough, sorry about issues due to hurricane. Once power was restored, unit should've started with no issues. But I fear that an electrical surge might have taken out a weak component. If lights are working, fans working and control working, but no cooling, it could be the relay/overload on compressor. It could also be a control board that was damaged. It's just hard to say. I suggests to get a qualified service tech to look at. Good Luck
10/20/2017 3:02:46 PM • KitchenAid... • Answered on Oct 20, 2017
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I have a KitchenAid Refrigerator Model Number: KBFC42FTS. Bottom drawer freezer over cools -10 degrees.

That's interesting, -10 or colder is too cold and something is defiantly going on. This unit is controlled by a mulitple control boards, temperture sensors and other components. Question, what is freezer temp set at? Try increasing it by 3-4 degrees and see if that changes anything. Beyond that, I'm going to change the temp sensor first before doing any of the control boards. #29 is the temp. sensor. Good Luck kbfcpic-ymxmjm51p43jahlqvxd5xzz2-2-0.jpg
10/20/2017 2:49:43 PM • KitchenAid... • Answered on Oct 20, 2017
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Rep[aced control board on kitchenaid refrig need code to get startedmodel # KSCS25INSSO

That is usually on the model/serial sticker located inside refrigerator section at top. Hopefully the control came with instructions on how to enter service mode and enter code. Otherwise, the unit will not function. Good Luck
10/20/2017 2:37:34 PM • KitchenAid... • Answered on Oct 20, 2017
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Will subzero part 3540270 or 75385-7014656 work for KitchenAid part 1112992

https://www.repairclinic.com/Shop-For-Parts/a4/Refrigerator-Parts This link should show x-over part numbers I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
10/19/2017 1:26:53 PM • KitchenAid... • Answered on Oct 19, 2017
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We moved our Kitchenaid refrigerator down the steps to the basement using a dolly and now its running constantly.

I can't think of any reason moving it would cause that problem. How are your door seals? Are both fans(evaporator fan in freezer and condenser fan at compressor)working? Did you give it 24 hours for temps to stabilize?
10/16/2017 5:27:25 PM • KitchenAid... • Answered on Oct 16, 2017
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Led display not working

Unplug your refrigerator for 10 min. then plug it back in. It should come back on so you can reprogram it to your liking. If It fails to go back to default settings and operate normally, you may need a visit from a service tech. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
10/13/2017 2:20:46 PM • KitchenAid... • Answered on Oct 13, 2017
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Makes clunking noise

if the unit is sort of new and this is a loud popping (snap) noise, this is a problem with many models and manufacturers. It is a plastic part expanding and contracting during the self-defrost cycle. There is no fix, it is a common "defect" which manufacturers can't or won't rectify. The noise is loud enough to hear in other parts of the house.Good news is mine stopped making noise after about 6 months. It does not affect the performance of the unit. If this is not a newer model, this is most likely not the problem. Good luck
10/9/2017 1:36:19 PM • KitchenAid... • Answered on Oct 09, 2017
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Have Kitchenaide water/ice dispenser fridge.

You need to change water tank
10/7/2017 3:37:57 AM • KitchenAid... • Answered on Oct 07, 2017
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I have a KitchenAid Refrigerator Model Number: KBFC42FTS. Bottom drawer freezer over cools -10 degrees.

Does that unit have a low temperature monitor built in? Maybe that is what is making the noise when your temps dip to -10 degrees. Actually, that is great because the lower the temps the longer you can keep food in the freezer so I would not be overly concerned about that aspect. BTW, have you tried to isolate the source of the humming noise?
9/25/2017 7:04:57 AM • KitchenAid... • Answered on Sep 25, 2017
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Refrigerator freezing food on rear of shelves, deli drawer

have your thermostat setting in the right setting otherwise it will happen again and again. have someone to check it like authorize repair shop or technician
9/21/2017 10:05:23 AM • KitchenAid... • Answered on Sep 21, 2017
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Soap dispenser not opening

Ok use hand sanitizer or deal with it
9/18/2017 9:03:34 PM • KitchenAid... • Answered on Sep 18, 2017
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Why does the freezer not defrost properly? Can the thermostat be faulty even if it has continuity when cold? Can the thermistor be at fault? What else should I test for?

If the defrost timer is not working properly the unit will not defrost and icing will occur along with poor refrigeration. If the timer is fine check the defrost thermostat that turns the unit back on when a certain temp is reached. If it goes off prematurely to offset the timer duration that will also short cycle the defrost operation and cause issues you are experiencing.
9/12/2017 3:22:14 PM • KitchenAid... • Answered on Sep 12, 2017
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My kitchenaid fridge does not

Is the condenser fan and evaporator fan working? Is there frost build up on inside back wall of freezer? Either fan nor working would affect the cooling capacity. If there is frost in freezer, you have one or more defrost components (timer, heater, thermostat) bad.
9/2/2017 4:03:28 AM • KitchenAid... • Answered on Sep 02, 2017
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